[duxhelp] Re: Gemini Tele soft Nippon Telsof Braille Printer

  • From: "Tesfaye Mihretu" <Tesfaye.Mihretu@xxxxxxx>
  • To: <duxhelp@xxxxxxxxxxxxx>
  • Date: Thu, 29 Jun 2006 08:53:00 -0400

Hello Peter,
 I am testing with both short & longer documents.  Nothing is going thorough 
with DBT 10.6 (Beta 9). I only get the following message " There is a
Communication error with the computer please check the cable and the
Software"
The Gemini works fine with DBT 10.5.  I did try longer documents with DBT 10.5 
and it works.

Regards,
Tesfaye

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On 
Behalf Of Peter Sullivan
Sent: Thursday, June 29, 2006 8:38 AM
To: duxhelp@xxxxxxxxxxxxx
Cc: Debbie Gillespie
Subject: [duxhelp] Re: Gemini Tele soft Nippon Telsof Braille Printer

Tesfaye,

I'm not sure that David specified this.  Are you testing with a one-page
document?  His test might not be valid for a longer document.

Best Regards,

Peter 

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On
Behalf Of Tesfaye Mihretu
Sent: Thursday, June 29, 2006 8:36 AM
To: duxhelp@xxxxxxxxxxxxx
Cc: Debbie Gillespie
Subject: [duxhelp] Re: Gemini Tele soft Nippon Telsof Braille Printer

Hello David, we have tried the following.

I have tried the following instruction that you mention and I have the same
issue. Here is what I have done so far. Within Duxbury 10.6 (Bata 9) From
the drop down menu Global ->Embosser Setup ->Modify Embosser ->Advanced tab
-> select Job setup check box and type <ctrl-C> into Job End Codes and click
ok and test the printer again.

 Now from the printer the following messages indicate "There is a
communication error with the computer please check the cable and the
Software"

 I really appreciate your effort and is there any other ideas.

Thanks,
Tesfaye

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On
Behalf Of David Holladay
Sent: Wednesday, June 28, 2006 4:41 PM
To: duxhelp@xxxxxxxxxxxxx
Subject: [duxhelp] Re: Gemini Tele soft Nippon Telsof Braille Printer

OK, I think we found the problem. It is a software problem.

Here is a quick fix.

Go into the embosser setup, Advanced Pane.

Click on Use custom job setup.

In the edit box "Job end code" type the following:
<ctrl-C>


-------------

The problem seems to be that we are failing to end the output to the
embosser with a control-C. Making this adjustment puts it in manually. If it
waorks after this, we know exactly what the issue is.

-- David Holladay

At 12:54 PM 6/28/2006, you wrote:
>Hi David, it's is parallel.
>
>Thanks,
>Tesfaye
>
>-----Original Message-----
>From: duxhelp-bounce@xxxxxxxxxxxxx 
>[mailto:duxhelp-bounce@xxxxxxxxxxxxx]
>On Behalf Of David Holladay
>Sent: Wednesday, June 28, 2006 12:51 PM
>To: duxhelp@xxxxxxxxxxxxx
>Subject: [duxhelp] Re: Gemini Tele soft Nippon Telsof Braille Printer
>
>Serial or parallel?
>
>-- David Holladay
>
>At 12:40 PM 6/28/2006, you wrote:
> >Hello David, we just purchased a Gemini Braille printer.  It seems to 
> >be ok with DBT 10.5 versions but it is not working with 10.6.
> >It gives a message "There is a communication problem.  Please check 
> >the cable and the soft ware"
> >
> >We use driver Nippon Gemini (small spacing) for embosser model.  The 
> >model that seems to be working with DBT 10.5.
> >Can you suggest any thing?
> >
> >
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this communication is strictly prohibited.  If you have received this 
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Le présent courrier électronique (y compris les pièces qui y sont annexées, le 
cas échéant) s'adresse au destinataire indiqué et peut contenir des 
renseignements de caractère privé ou confidentiel. Si vous n'êtes pas le 
destinataire de ce document, nous vous signalons qu'il est strictement interdit 
de le diffuser, de le distribuer ou de le reproduire. Si ce message vous a été 
transmis par erreur, veuillez en informer l'expéditeur et le supprimer 
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