Hi Peter. I think you are correct about the BANA template not being properly stripped of embosser set up info. As a test, I did the following: 1. Renamed the existing SP2 template in Duxbury\Templates so that it had .old as its file extension 2. Copied the BANA template from another computer where SP1 is installed to the Duxbury\Templates directory of SP2 3. Launched Duxbury and attempted to reproduce the error. I cannot. Duxbury now grabs my default embosser settings. Take care. Joanie -----Original Message----- From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Sullivan Sent: Tuesday, March 08, 2005 1:09 PM To: duxhelp@xxxxxxxxxxxxx Subject: [duxhelp] Re: Characters per line change in Document Embosser set up with BANA template Joanie, You've hit upon what may be a major point of discussion: I've reworked how your document settings are carried through embosser setup, especially when you switch among many models. It sounds as though you've hit upon some unintended consequence of that. I'll have a closer look this afternoon. It may be simply that the BANA template included with SP2 hasn't been properly stripped of embosser setup information. Normally, when we distribute a template, documents created with it will take settings from your Global, Embosser Setup selections. Whereas, when you create a template, the settings stick to the template. Has anybody else run into similar problems? - Peter -----Original Message----- From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Joanmarie Diggs Sent: Tuesday, March 08, 2005 12:56 PM To: duxhelp@xxxxxxxxxxxxx Subject: [duxhelp] Re: Characters per line change in Document Embosser set up with BANA template Just noticed something else. It's not *just* the characters per line that changes. It's the form, which goes from my narrow width 11-inch wide paper, to narrow width 10-inch wide paper, which makes the 40 characters per line all the more interesting.... ________________________________ From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Joanmarie Diggs Sent: Tuesday, March 08, 2005 12:54 PM To: duxhelp@xxxxxxxxxxxxx Subject: [duxhelp] Characters per line change in Document Embosser set up with BANA template Hi All. I admittedly don't use the BANA template very often, but I noticed something odd in SP2 that does not occur in SP1. To reproduce: 1. Create an entry for an Index Basic D, narrow paper in Global Embosser Set Up and make this your default embosser. (Note, I'm not convinced this is an Index thing: I just haven't tried it with any other embossers). 2. Create a new print document using the BANA template 3. Examine the *document* embosser settings. When I do this in SP1, I find the same settings specified in the Global Embosser Set Up. In contrast, when I do this in SP2, I find that I am using the same embosser and most of its settings, but characters per line reverts to 40. Take care. Joanie * * * * This message is via list duxhelp at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxhelp-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxhelp at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxhelp-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *