[duxhelp] Re: 0x8004105C Authentication error

  • To: <duxhelp@xxxxxxxxxxxxx>
  • Date: Wed, 3 May 2006 12:45:55 -0700

That did it Peter.

The service was already there, but the path was pointing to the older
Beta 1 directory.  I couldn't figure out how to remove the service so
that I could reinstall it, or change the path.  As a result, I just
copied the NetTools folder to where the service was looking for it.

How do you remove the slsService service so it can be done the right
way?

Thanks,

Bob

Robert A. Gates
AT/IT Coordinator
-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx]
On Behalf Of Peter Sullivan
Sent: Wednesday, May 03, 2006 9:01 AM
To: duxhelp@xxxxxxxxxxxxx
Subject: [duxhelp] Re: 0x8004105C Authentication error

Bob,

After installation, have you run the following two processes on the
server?

slsService -i
set start slsService

Both should be run from within the NetTools subdirectory of the
installation
folder.  The installer doesn't do these things for you, and presumably
won't
for DBT 10.6.  But we really should give a better error message.

- Peter

-----Original Message-----
From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx]
On
Behalf Of Gates, Robert, A
Sent: Wednesday, May 03, 2006 1:51 AM
To: duxhelp@xxxxxxxxxxxxx
Subject: [duxhelp] 0x8004105C Authentication error

I have tried this with both Beta 6 and Beta 7. 

I am getting the 0x8004105C error on my network install/shared
authentication installation. 

1. I have tried installing Beta 6 and Beta 7 on the server. 

2. Duxbury runs fine on the server with either version. 

3. I "misexec /a" to get the deployment installation. 

4. During the build I tried it both ways with the DNS name and IP
address. 

5. During the build I make sure that the include embosser definitions
check
box is unchecked to prevent a previous error that prevented the client
from
installing at all.

6. Installation on the client is successful, but I always get the
0x8004105C
Authentication error everytime I try to launch Duxbury.

Please find attached the latest install log from a Beta 6 install with
Beta
6 on the server. 

Thanks, 

Bob 

<<install.log>> 

     
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