Thanks I'll give that a try. I'm going to be a sound engineer as well. I have one more semester to go to finish. ----- Original Message ----- From: Lewisjalexander@xxxxxxx To: ddots-l@xxxxxxxxxxxxx Sent: Monday, January 02, 2006 12:10 PM Subject: [ddots-l] Re: question Hi. In regards to your sibelius problem. there shouldn't be a need to fill out the registration form. most of the time as you have already registered the product when you log on to the server it will register it for you. though I have had technical issues with this myself in terms of the server having problems re-registering. so if the server doesn't re-register you automaticallyy and presents an error message. get in touch with them. they are more than willing to assist you. you will need your computer number and your sibelius serial number which I'd advise should be kept in a text file for your future reference. give them the details and they will tell you the new unlock code. the computer number will be found upon registering the product via fax or phone on the dialogue box you are greeted with on first use. enter your name and other required details and you should be ok. its also best to register with the sibelius help desk on the internet. hope all this helps. happy new year to you all. Lewis Alexander Systems technician and sound engineer MSN CHAT: lewisalexander2004@xxxxxxxxxxx Email: lewisjalexander@xxxxxxx phone 24/7: 07707 488400 (UK only)