hi phil. i tried everything and nothing works. i'm going to try installing jaws 10 and then maybe update from there or something. don't know if it'll work. just one question. when i install hotspotclicker does it matter if i install as 64 bit or 32 bit? i run windows 7 64 bit and sonar 32 bit. and if i want to install hotspotclicker to 64 bit i just make sure it's install in c program files and not c program files x86? kind regards PLEASE READ THIS FOOTER AT LEAST ONCE! To leave the list, click on the immediately following link: ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe If this link doesn't work then send a message to: ddots-l-request@xxxxxxxxxxxxx and in the Subject line type unsubscribe For other list commands such as vacation mode, click on the immediately following link: ddots-l-request@xxxxxxxxxxxxx?subject=faq or send a message, to ddots-l-request@xxxxxxxxxxxxx and in the Subject line type faq