[ddots-l] Re: Sib Speaking Difficulties





From: "Gordon Kent" <dbmusic@xxxxxxxxxxxx>
Reply-To: ddots-l@xxxxxxxxxxxxx
To: <ddots-l@xxxxxxxxxxxxx>
Subject: [ddots-l] Re: Sib Speaking Difficulties
Date: Sun, 29 Jul 2007 02:20:03 -0400
Are youusing the same jaws serial number that you gave us when you purchased sib speaking? 
Gord
----- Original Message ----- From: "Bobbi Blook" <bobbiinabox@xxxxxxxxxxx>
To: <ddots-l@xxxxxxxxxxxxx>
Sent: Saturday, July 28, 2007 11:50 PM
Subject: [ddots-l] Sib Speaking Difficulties



Hello,
Recently I purchased Sibelius Speaking version 3.1.10. Everything seemed to be going fine during configuration, but because I didn't have a desktop keyboard, I was unable to get anything done in a score. So, today I went out and bought a desktop keyboard and was about to type some notes into a score, but when I want to tab into the score to begin note input, I got the message"Not a purchased Copy." This was after I used my registration code to download it from the site. I had uninstalled it once to see if I could put it in a different JAWS directory, but after finding out that I couldn't, I just had it reinstall in JFW 6. What are some possible situations that would make Sib Speaking behave this way? And what are some sollutions? 

Thanks,

Bobbi
P.S. I dunno if it makes a difference, but I never did fill out that online form mentioned in the "Welcome to Sibelius Speaking" document, but I went to submit it and it gave me an error saying that the document couldn't be found on the server. So, not sure what to do here. 

Email:
bobbiinabox@xxxxxxxxxxx

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Indeed I am. I double checked that a number of times. The serial number didnt change, either. I also know that I entered te registration code correctly, I just pasted it where it needed to be. I really am stuck. 

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