[ddots-l] Sib Speaking Difficulties

Hello,
Recently I purchased Sibelius Speaking version 3.1.10. Everything seemed to be going fine during configuration, but because I didn't have a desktop keyboard, I was unable to get anything done in a score. So, today I went out and bought a desktop keyboard and was about to type some notes into a score, but when I want to tab into the score to begin note input, I got the message"Not a purchased Copy." This was after I used my registration code to download it from the site. I had uninstalled it once to see if I could put it in a different JAWS directory, but after finding out that I couldn't, I just had it reinstall in JFW 6. What are some possible situations that would make Sib Speaking behave this way? And what are some sollutions? 

Thanks,

Bobbi
P.S. I dunno if it makes a difference, but I never did fill out that online form mentioned in the "Welcome to Sibelius Speaking" document, but I went to submit it and it gave me an error saying that the document couldn't be found on the server. So, not sure what to do here. 

Email:
bobbiinabox@xxxxxxxxxxx

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