[ddots-l] Re: Resolution to Jim Jackson's MIDI Woes
- From: "Jim Jackson" <cs2005@xxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Sat, 22 Oct 2005 18:28:48 -0400
Of course I stayed polite, I needed the problem resolved (smile). Things
are working wonderfully fine now and my thanks to both Bill and Gordon.
----- Original Message -----
From: "William R. McCann" <BillList1@xxxxxxxxxxx>
To: <ddots-l@xxxxxxxxxxxxx>
Sent: Saturday, October 22, 2005 3:37 PM
Subject: [ddots-l] Resolution to Jim Jackson's MIDI Woes
> As some of you may remember, our customer, Jim Jackson, was reporting a
> perplexing, intermittent problem involving his MIDISPORT USB MIDI
> interface. It would sometimes work but usually not work.
>
> To make a long story short, we recommended that He invest in a low-cost,
> powered USB MIDI interface to add to his system and, presto!, all the
> intermittent problems vanished!
>
> I know that Mr. Jackson spent a great deal of time testing his MIDISPORT
on
> a different system and talking with their tech support people. In the
end,
> all he needed was a powered USB hub which is a kind of extension cord for
> USB ports. I'm sharing this note with the group because this information
> may save others from the frustration that Jim experienced.
>
> My thanks to Jim who, throughout his frustrating ordeal, remained polite
yet
> persistent until we found the resolution.
>
> Regards,
> Bill
>
>
> Dancing Dots...Where music meets technology for the blind!
> Download the GOODFEEL 2.6 Braille Music Translator demo from:
> www.dancingdots.com/democddl.htm
> www.dancingdots.com
>
> E-mail: info@xxxxxxxxxxxxxxx
>
> 1754 Quarry Lane
> PO Box 927
> Valley Forge, PA 19482-0927
>
> Tel: 610-783-6692
> Fax: 610-783-6732
>
>
>
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