Hi Jeanette, I am loath to suggest installing Norton on anything, never mind your music PC. AVG, which is free, might be a better bet. http://www.grisoft.com George. > -----Original Message----- > From: ddots-l-bounce@xxxxxxxxxxxxx=20 > [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of Jeanette=20 > Contant-Galitello > Sent: 27 May 2005 08:42 > To: ddots-l@xxxxxxxxxxxxx > Subject: [ddots-l] Re: Message "Sonar not installed properly" >=20 > Hi George, > I will go through the steps you outlined below. I have Norton=20 > Internet security 2004 which comes with Antivirus on our=20 > office pc. Should I install it onto our music pc, run the=20 > virus check and then remove it again? Or is there a simpler way? >=20 > Jeanette >=20 >=20 > ----- Original Message ----- > From: George Bell > To: ddots-l@xxxxxxxxxxxxx > Sent: Friday, May 27, 2005 12:20 AM > Subject: [ddots-l] Re: Message "Sonar not installed properly" >=20 >=20 > Ho Jeanette, >=20 > I doubt this will solve your current "refresh" problem, but > as far as XP Service Pack 2 is concerned, unless there is > very good reason, I would strongly recommend it. >=20 > There have been the usual horror stories, but these have > invariably been where people have not followed the very > sensible advice provided, or have systems which they have > "tweaked" in one way or the other for various nefarious > reasons. >=20 > 1) Have a good up to date Virus checker scan your system > and declare it clean. >=20 > 2) Have a good up to date Spyware program scan your system > and declare it clean. >=20 > 3) Check your hardware to ensure drivers are up to date and > ready for SP2. >=20 > 4) Check important software you use with the appropriate > web sites for any necessary SP2 updates or upgrades. >=20 > 5) Back up important files. >=20 > 6) Create a Restore Point. (Even though SP2 does this for > you) >=20 > 7) Plan to upgrade at a time when support people are > accessible - i.e. Don't upgrade on Saturday afternoon, for > example. >=20 > 8) Don't panic at the first sign of trouble. >=20 > I have now been directly involved with over 100 upgrades to > SP2, and I can safely say any problems have been very minor. >=20 > In your case, you have experienced sighted technicians to > hand. >=20 > XP SP2 is a serious upgrade from both a security and general > point of view. >=20 > George Bell > Techno-Vision Systems Ltd., U.K.=3D20 >=20 > -----Original Message----- > From: ddots-l-bounce@xxxxxxxxxxxxx > [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of Jeanette > Contant-Galitello > Sent: 26 May 2005 23:19 > To: ddots-l@xxxxxxxxxxxxx > Subject: [ddots-l] Re: Message "Sonar not installed > properly" >=20 > Phil, We too are running Sonar 4.0.2. Should we be having > SP2 on our pc? I always thought we should avoid SP2. I think > that is what Carillon says. >=20 > Jeanette >=20 > ----- Original Message ----- > From: Phil Muir > To: ddots-l@xxxxxxxxxxxxx > Sent: Thursday, May 26, 2005 11:08 PM > Subject: [ddots-l] Re: Message "Sonar not installed > properly" >=20 >=20 > Hmm, interesting. I am running Sonar 4.0.2 here with > Windows XP with SP2. I was asking the Windows > question because it says in the Sonar documentation that > you need to add the executable for Sonar to > the Dep't section in control panel, system. I think this > is documented in the read me file that > ships with Sonar. I was wondering if your error message > was linked to this in any way? You could > always shoot an E-mail off to Cakewalk support. They are > usually very prompt at getting back to > you. Don't forget to enclose you Sonar info in the E-mail > such as, cereal number. >=20 > Regards, Phil Muir >=20 > P J Muir Productions > URL: > www.philmuir.com/ > ----- Original Message ----- > From: "Kiskadee Music Management" <music@xxxxxxxx> > To: <ddots-l@xxxxxxxxxxxxx> > Sent: Thursday, May 26, 2005 7:52 PM > Subject: [ddots-l] Re: Message "Sonar not installed > properly" >=20 >=20 > > Hello Phil, > > I am running XP with SP1. But, I just checked in the > control panel, add remove programs. In the > list at the bottom are about 19 Windows XP hotfix (SP2) > references. So why it says SP2 I have no > idea. > > > > Jeanette > > > > > > ----- Original Message -----=3D20 > > From: Phil Muir > > To: ddots-l@xxxxxxxxxxxxx > > Sent: Thursday, May 26, 2005 6:09 PM > > Subject: [ddots-l] Re: Message "Sonar not installed > properly" > > > > > > Hmm, more information please? Which version of > Windows are you running and what service pack? > > > > Regards, Phil Muir > > > > P J Muir Productions > > URL: > > www.philmuir.com/ > > ----- Original Message -----=3D20 > > From: "Jeanette Contant-Galitello" <jeanette@xxxxxxxx> > > To: <ddots-l@xxxxxxxxxxxxx> > > Sent: Thursday, May 26, 2005 4:21 PM > > Subject: [ddots-l] Message "Sonar not installed > properly" > > > > > > > Hi again, > > > Sometimes when I first turn on my pc and load sonar, > I get the message "Sonar not installed > > properly please reinstall". I try it a few times and > after the 4th or 5th time it loads up > > perfectly. Has anyone had this problem? > > > > > > Jeanette > > > ** To leave the list, click on the > immediately-following link:- > > > ** > [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dunsubscribe] > > > ** If this link doesn't work then send a message to: > > > ** ddots-l-request@xxxxxxxxxxxxx > > > ** and in the Subject line type > > > ** unsubscribe > > > ** For other list commands such as vacation mode, > click on the > > > ** immediately-following link:- > > > ** > [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dfaq] > > > ** or send a message, to > > > ** ddots-l-request@xxxxxxxxxxxxx with the Subject:- > faq > > > > > > > > ** To leave the list, click on the > immediately-following link:- > > ** > [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dunsubscribe] > > ** If this link doesn't work then send a message to: > > ** ddots-l-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, > click on the > > ** immediately-following link:- > > ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dfaq] > > ** or send a message, to > > ** ddots-l-request@xxxxxxxxxxxxx with the Subject:- > faq > > > > > > > > ** To leave the list, click on the immediately-following > link:- > > ** > [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dunsubscribe] > > ** If this link doesn't work then send a message to: > > ** ddots-l-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click > on the > > ** immediately-following link:- > > ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dfaq] > > ** or send a message, to > > ** ddots-l-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dunsubscribe] > ** If this link doesn't work then send a message to: > ** ddots-l-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dfaq] > ** or send a message, to=3D20 > ** ddots-l-request@xxxxxxxxxxxxx with the Subject:- faq >=20 >=20 >=20 > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dunsubscribe] > ** If this link doesn't work then send a message to: > ** ddots-l-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3D3Dfaq] > ** or send a message, to=3D20 > ** ddots-l-request@xxxxxxxxxxxxx with the Subject:- faq >=20 >=20 >=20 > =3D0AThis Message has been scanned for viruses by McAfee Groupshield. > ** To leave the list, click on the immediately-following link:- > ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] > ** If this link doesn't work then send a message to: > ** ddots-l-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3Dfaq] > ** or send a message, to > ** ddots-l-request@xxxxxxxxxxxxx with the Subject:- faq >=20 >=20 >=20 > ** To leave the list, click on the immediately-following link:- > ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] > ** If this link doesn't work then send a message to: > ** ddots-l-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=3Dfaq] > ** or send a message, to=20 > ** ddots-l-request@xxxxxxxxxxxxx with the Subject:- faq >=20 >=20 =0AThis Message has been scanned for viruses by McAfee Groupshield. ** To leave the list, click on the immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** ddots-l-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:ddots-l-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** ddots-l-request@xxxxxxxxxxxxx with the Subject:- faq