[ddots-l] Re: Message "Sonar not installed properly"

Hi Jeanette,

I am loath to suggest installing Norton on anything, never
mind your music PC.

AVG, which is free, might be a better bet.
http://www.grisoft.com

George.

> -----Original Message-----
> From: ddots-l-bounce@xxxxxxxxxxxxx=20
> [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of
Jeanette=20
> Contant-Galitello
> Sent: 27 May 2005 08:42
> To: ddots-l@xxxxxxxxxxxxx
> Subject: [ddots-l] Re: Message "Sonar not installed
properly"
>=20
> Hi George,
> I will go through the steps you outlined below. I have
Norton=20
> Internet security 2004 which comes with Antivirus on our=20
> office pc. Should I install it onto our music pc, run the=20
> virus check and then remove it again? Or is there a
simpler way?
>=20
> Jeanette
>=20
>=20
> ----- Original Message -----
>   From: George Bell
>   To: ddots-l@xxxxxxxxxxxxx
>   Sent: Friday, May 27, 2005 12:20 AM
>   Subject: [ddots-l] Re: Message "Sonar not installed
properly"
>=20
>=20
>   Ho Jeanette,
>=20
>   I doubt this will solve your current "refresh" problem,
but
>   as far as XP Service Pack 2 is concerned, unless there
is
>   very good reason, I would strongly recommend it.
>=20
>   There have been the usual horror stories, but these have
>   invariably been where people have not followed the very
>   sensible advice provided, or have systems which they
have
>   "tweaked" in one way or the other for various nefarious
>   reasons.
>=20
>   1)  Have a good up to date Virus checker scan your
system
>   and declare it clean.
>=20
>   2)  Have a good up to date Spyware program scan your
system
>   and declare it clean.
>=20
>   3)  Check your hardware to ensure drivers are up to date
and
>   ready for SP2.
>=20
>   4)  Check important software you use with the
appropriate
>   web sites for any necessary SP2 updates or upgrades.
>=20
>   5)  Back up important files.
>=20
>   6)  Create a Restore Point.  (Even though SP2 does this
for
>   you)
>=20
>   7)  Plan to upgrade at a time when support people are
>   accessible - i.e. Don't upgrade on Saturday afternoon,
for
>   example.
>=20
>   8)  Don't panic at the first sign of trouble.
>=20
>   I have now been directly involved with over 100 upgrades
to
>   SP2, and I can safely say any problems have been very
minor.
>=20
>   In your case, you have experienced sighted technicians
to
>   hand.
>=20
>   XP SP2 is a serious upgrade from both a security and
general
>   point of view.
>=20
>   George Bell
>   Techno-Vision Systems Ltd., U.K.=3D20
>=20
>   -----Original Message-----
>   From: ddots-l-bounce@xxxxxxxxxxxxx
>   [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of
Jeanette
>   Contant-Galitello
>   Sent: 26 May 2005 23:19
>   To: ddots-l@xxxxxxxxxxxxx
>   Subject: [ddots-l] Re: Message "Sonar not installed
>   properly"
>=20
>   Phil, We too are running Sonar 4.0.2. Should we be
having
>   SP2 on our pc? I always thought we should avoid SP2. I
think
>   that is what Carillon says.
>=20
>   Jeanette
>=20
>     ----- Original Message -----
>     From: Phil Muir
>     To: ddots-l@xxxxxxxxxxxxx
>     Sent: Thursday, May 26, 2005 11:08 PM
>     Subject: [ddots-l] Re: Message "Sonar not installed
>   properly"
>=20
>=20
>     Hmm, interesting.  I am running Sonar 4.0.2 here with
>   Windows XP with SP2.  I was asking the Windows
>     question because it says in the Sonar documentation
that
>   you need to add the executable for Sonar to
>     the Dep't section in control panel, system.  I think
this
>   is documented in the read me file that
>     ships with Sonar.  I was wondering if your error
message
>   was linked to this in any way?  You could
>     always shoot an E-mail off to Cakewalk support.  They
are
>   usually very prompt at getting back to
>     you.  Don't forget to enclose you Sonar info in the
E-mail
>   such as, cereal number.
>=20
>     Regards, Phil Muir
>=20
>     P J Muir Productions
>     URL:
>     www.philmuir.com/
>     ----- Original Message -----
>     From: "Kiskadee Music Management" <music@xxxxxxxx>
>     To: <ddots-l@xxxxxxxxxxxxx>
>     Sent: Thursday, May 26, 2005 7:52 PM
>     Subject: [ddots-l] Re: Message "Sonar not installed
>   properly"
>=20
>=20
>     > Hello Phil,
>     > I am running XP with SP1. But, I just checked in the
>   control panel, add remove programs. In the
>     list at the bottom are about 19 Windows XP hotfix
(SP2)
>   references. So why it says SP2 I have no
>     idea.
>     >
>     > Jeanette
>     >
>     >
>     > ----- Original Message -----=3D20
>     >   From: Phil Muir
>     >   To: ddots-l@xxxxxxxxxxxxx
>     >   Sent: Thursday, May 26, 2005 6:09 PM
>     >   Subject: [ddots-l] Re: Message "Sonar not
installed
>   properly"
>     >
>     >
>     >   Hmm, more information please?  Which version of
>   Windows are you running and what service pack?
>     >
>     >   Regards, Phil Muir
>     >
>     >   P J Muir Productions
>     >   URL:
>     >   www.philmuir.com/
>     >   ----- Original Message -----=3D20
>     >   From: "Jeanette Contant-Galitello"
<jeanette@xxxxxxxx>
>     >   To: <ddots-l@xxxxxxxxxxxxx>
>     >   Sent: Thursday, May 26, 2005 4:21 PM
>     >   Subject: [ddots-l] Message "Sonar not installed
>   properly"
>     >
>     >
>     >   > Hi again,
>     >   > Sometimes when I first turn on my pc and load
sonar,
>   I get the message "Sonar not installed
>     >   properly please reinstall".  I try it a few times
and
>   after the 4th or 5th time it loads up
>     >   perfectly. Has anyone had this problem?
>     >   >
>     >   > Jeanette
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