[ddots-l] Re: Jaws Error
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <ddots-l@xxxxxxxxxxxxx>
- Date: Wed, 12 Jul 2006 12:16:07 +0100
Welcome to the real world, Phil. Don't you know the first
golden rule in technical support is to make the customer
feel he is totally and absolutely unique?
"Nobody has EVER had the problem you report.", or if they
are in a generous mood it's, "This the first report we have
had of this". And as they say this, you could have just
finished reading 20 messages on a list -- all complaining
about the same problem!
As a dealer, I sit in the middle between user and
manufacturer/developer, and spend an inordinate amount of
time trying to replicate customer problems, and translate
them into simple 1, 2, 3, "baby steps" which leave the
developer in no doubt as to how to re-create the problem.
Even then, I often feel like I am banging my head against
the proverbial brick wall. It's bad enough when dealing
with Europeans, where English is not their first language,
but when it is, you discover the true meaning of the saying,
"Two countries - separated by a common language."!
George W F Bell
Techno-Vision Systems Ltd
________________________________
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of
daviddobler@xxxxxxxxxxxxx
Sent: 12 July 2006 11:23
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: Jaws Error
Well it's frustrating for sure at any rate.
----- Original Message -----
From: Phil Muir <mailto:philmuir1@xxxxxxxxxxx>
To: ddots-l@xxxxxxxxxxxxx
Sent: Wednesday, July 12, 2006 1:54 AM
Subject: [ddots-l] Re: Jaws Error
Yeh right. Kind of like the fact that they say Jaws
never pings your firewall. Hmm, lets not go there. You and
I have wasted enough time discussing this. Think some of
the good people over at Freedom Science Fiction need to get
some counselling for all of that denial that they seem to be
living in. I would personally probably go over to using
WindowEyes if, it were a workable solution for using Sonar.
At least then, I wouldn't have to deal with some copy
protection system in spite of the fact that I have bought
and paid for the software.
Regards, Phil Muir
P J Muir Productions
Music and audio production
URL: www.philmuir.com/
----- Original Message -----
From: Sean A. Cummins
<mailto:Sean@xxxxxxxxxxxxx>
To: ddots-l@xxxxxxxxxxxxx
Sent: Wednesday, July 12, 2006 5:25 AM
Subject: [ddots-l] Re: Jaws Error
Hay Phil,
It's just like one big dysfunctional
alcoholic family! If you just deny that it really doesn't
exists... then it wont be there to bight you in the butt!
He-he!
Later,
Sean
Message
Which, just goes to show that Jaws keeps
checking that it is authorised all the time. Just what we
all need when we are trying to run stable audio DAW's.
Regards, Phil Muir
P J Muir Productions
Music and audio production
URL:
www.philmuir.com/
-----
Original Message -----
From:
Gordon Kent
To:
ddots-l@xxxxxxxxxxxxx
Sent: Tuesday, July 11, 2006 4:07 PM
Subject: [ddots-l] Re: Jaws Error
It is definitely a Jaws auth message. If I
have my motu 82 connected to my laptop and switch it on
after jaws boots, I will get that message after a few
minutes.
Gord
----- Original Message -----
From:
William R. McCann
To:
ddots-l@xxxxxxxxxxxxx
Sent: Tuesday, July 11, 2006 8:12 AM
Subject: [ddots-l] Re: Jaws Error
> I get an error 6 That says this feature is
not license to run on this machine.
This message is not generated by CakeTalking
but, apparently, by JAWS itself. I have heard of situations
where the ILM version of JAWS insists that the
current unit of JAWS is not authorized after
something in the user's set-up changes. For example, one
uses the FW 1884 with an authorized copy of JAWS.
Then, one day, you boot up with that unit
no longer attached to your system and, suddenly, JAWS wakes
up, looks around and tells you that you need to
authorize your ILM. For situation slike
this one, most customers just use an extra one of their
authorization keys to authorize JAWS for both when the
1884 is attached and when it is not.
David, do you have any firewire devices
attached to your system? Can anyone tell us what this
"error 6" really means? I'm assuming it has to do with JAWS
authorization but we all know what often
happens when we assume!
Bill
From: ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On Behalf Of
daviddobler@xxxxxxxxxxxxx
Sent: Tuesday, July 11, 2006 7:56 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: Jaws Error
Thanks George, Much appreciated.
David
----- Original Message -----
From:
George Bell
To:
ddots-l@xxxxxxxxxxxxx
Sent: Tuesday, July 11, 2006 4:42 AM
Subject: [ddots-l] Re: Jaws Error
Hi David,
If this is being generated as a result of
Caketalking for Sonar 4 being installed, I suggest you
contact Dancing Dots. Hopefully they will be able to
troubleshoot
this for you fairly quickly.
George.
From:
ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of
daviddobler@xxxxxxxxxxxxx
Sent: 11 July 2006 12:16
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: Jaws Error
Hi George, My copy of Jaws is licensed over
the internet, however I'm still getting this Jaws error 6.
Do you know the fix for this?
Thanks in advance.
David Dobler
----- Original Message -----
From:
George Bell
To:
ddots-l@xxxxxxxxxxxxx
Sent: Tuesday, July 11, 2006 1:28 AM
Subject: [ddots-l] Re: Jaws Error
Essentially, "Internet Licensing Method".
Instead of the floppy disk method of
activating JAWS, it is done over the Internet.
George.
From:
ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of
daviddobler@xxxxxxxxxxxxx
Sent: 11 July 2006 06:11
To:
ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: Jaws Error
What is an ILM version of Jaws?
----- Original Message -----
From:
John Sanfilippo
To:
ddots-l@xxxxxxxxxxxxx
Sent: Monday, July 10, 2006 7:37 PM
Subject: [ddots-l] Re: Jaws Error
I get this error with an ILM version of
Jaws, when I come back from being on stand by.
If your machine goes on stand by, when you
come back from stand by you will have to reboot jaws.
That's been my experience.
js
-----Original Message-----
From:
ddots-l-bounce@xxxxxxxxxxxxx
[mailto:ddots-l-bounce@xxxxxxxxxxxxx] On
Behalf Of daviddobler@xxxxxxxxxxxxx
Sent: Monday, July 10, 2006 21:31
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Jaws Error
Hi all I still haven't figure out how to
solve this Jaws error.
I get an error 6 That says this feature is
not license to run on this machine.
I got a message saying it was easy to fix
but no solution.
I us Sonar 4 Producer with a delta 1010
card. Thanks
David Dobler
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