[COMP] Microsoft to change support options

As of Sept 14, you're going to be paying Microsoft $35/incident for 
anything more than 2 support calls for Office and Windows.  And that's 
only *if* you pay the extra for the retail/upgrade versions; buy from a PC 
dealer, and you have to go through him for support.  

http://news.cnet.com/news/0-1003-200-2498443.html?tag=st.ne.1002.thed.ni

John




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