[chadfree] ZA ~ Langa List

From; LangaList 
http://www.langa.com/newsletters/2004/2004-05-31.htm 
                              The LangaList
                            Standard Edition
                               2004-05-31

                 A Free Email Newsletter from Fred Langa
               That Helps You Get More From Your Hardware,
                        Software, and Time Online
 New ZoneAlarm Version Disappoints

ZoneAlarm is beginning to suffer from "kitchen sink" syndrome: Each
version has added more and more features until what once was a simple,
elegant firewall is now a complex security suite.

The newest version of ZA Pro is supposed to add active antivirus
protection to your mail stream. I really didn't need this function--- I
already have an AV tool guarding the mail--- but didn't see a way to tell
ZAP to disable its separate AV protection. Maybe the setting was there,
but I never got that far...

As soon as I tried gathering mail, my resident AV tool (Norton) went
nuts, popping up an unending stream of "virus found and removed..."
messages. My guess is that ZA changed the way it processes and stores
mail files, so that my AV tool no longer recognized the already-processed
files as safe. I wasted an hour or so trying to get the two tools to play
nice, but eventually gave up in disgust: Who has time for this? I tried
uninstalling the new ZAP and reinstalling the previous version, but
Norton remained badly hosed by all the diddling I'd done to it. In the
end, it was faster and simpler for me to roll my system back to the pre-
change state, using ZAP 4x as a firewall, and Norton for AV protection.
Now everything works fine again.

I'm not the only one having trouble:

     Hi Fred: I've used Zone Alarm for a couple of years now and
     really like it. However the latest version (zap_50_590_015) has
     slowed my XP system to a crawl - especially MailWasher and
     Outlook Express. ---Ian Patton

     Dear Fred, I will probably just be adding my note to many
     others in this regard. The newest Zone Alarm Pro, 5.0 update
     blew away my cable internet connection and caused my machine to
     reset every time I attempted to get mail or browse the web. I
     was forced to remove it and reinstall a prior version, and it
     wasn't just easy. If your other readers have a similar problem,
     they should know to call customer service, not tech support,
     and report a "no access issue." This will be handled for free
     but the TS guys are $3 a minute, even if the problem is caused
     by their software. It was suggested that my Process Guard
     caused the problem. But I removed that and upgraded again with
     the same result. The techs told me this update was a week or
     two old and had been removed from the site once already for a
     similar bug. I have auto update notices on this software. Maybe
     I shouldn't allow updates until they are a month or two old. --
     -Pat Murphy

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