Hehehe. That's up there with the 'any' key :) The first part of your post brnigs back memories though. In my case it was a Compuserve disc that I got in with the 'mulitmedia' bundle I bought...2x cd-Rom drive, speakers, and sound card. I installed them all myself; on my first time removing the case cover :) Rich At 03:05 AM 4/21/2004, FreeLists Mailing List Manager sent the following into cyberspace: >Subject: [chadfree] Re: Tech Support - Rene (was Peggy- Photo >program question >Date: Tue, 20 Apr 2004 14:28:07 -0400 > >Back in 1999 when I bought my first computer, before I knew anything other >than how to hit the power switch to turn the thing on and off. I couldn't >get onto the Internet, I had popped in the *free* AOL disc and everything >seemed fine but I couldn't connect. Now by husband had hooked everything up >(he'd had computers before, started with the Commodore, I think, or the >Technics thing) and swore he had everything connected right. I was on the >phone with the Gateway tech for no less than 6 hours trying to figure out >why it wouldn't connect. That guy must have asked me at least 50 times, >"You're sure the phone line is hooked to the right phone jack on the back of >the tower?" (he was SO patient) my husband would swear up and down, yes, >it's in the right jack. 6 hours later still no conection and the Gateway >guy was totally baffled - my husband went to take a bathroom break, I did a >quick check of the phone jacks - in the wrong jack!!! He came back from the >bathroom and the computer was connected to the Internet! I think if that >Gateway tech could have come through the phone and strangled my husband he >would have. > >I always think of this poor Gateway guy whenever I hear about tech people >having to handle things over the phone. > >Peggy > "Work hard~Rock Hard~Eat Hard~Sleep Hard~Grow Big~ Wear Glasses If You Need 'Em" - The Webb Wilder Credo ~~ Richweb: http://richweb.allpar.net Music, Mopars and More -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Was this forwarded to you? Want to subscribe? Send an email to chadfree-request@xxxxxxxxxxxxx?Subject=subscribe. For a complete list of email commands for our list send an email to ecartis@xxxxxxxxxxxxx with a subject line of "info chadfree" without the quotes. If you wish to unsubscribe from our list send an email to; chadfree-request@xxxxxxxxxxxxx?Subject=unsubscribe To contact the list moderators send an email to chadfree-moderators@xxxxxxxxxxxxx -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-