[bookshare-discuss] Re: problem downloading files.
- From: "Pavi Mehta" <pavim@xxxxxxxxxxxx>
- To: <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Tue, 22 Jul 2008 13:11:58 -0700
Glad it worked out!
Will mention the problem to the relevant person on this end and see if
it's something they can look into.
Happy validating!
Pavi
Pavi Mehta
Volunteer Coordinator, Bookshare
Benetech
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
Phone: +1 650 644-3459
pavim@xxxxxxxxxxxx
www.benetech.org
The Benetech Initiative - Technology Serving Humanity
A Nonprofit Organization
From: Siobhan [mailto:littlesailorgirl@xxxxxxxxxxx]
Sent: Tuesday, July 22, 2008 1:06 PM
To: bookshare-discuss@xxxxxxxxxxxxx
Subject: [bookshare-discuss] Re: problem downloading files.
H, I did finally get the book after releasing it and downloading it
again. I wonder if something should be looked into, only because I
wasn't the first one tohave this problem. Maybe it's so many people
using their new Streams, I don't know. you've been a wonderfulhelp.
thank you.
Siobhan
----- Original Message -----
From: Pavi Mehta <mailto:pavim@xxxxxxxxxxxx>
To: bookshare-discuss@xxxxxxxxxxxxx
Sent: Tuesday, July 22, 2008 4:04 PM
Subject: [bookshare-discuss] Re: problem downloading files.
Hi Siobhan,
We're pretty mystified on this end too! Carrie suggests that you
try searching for the file (just for whatever it's worth), if it still
doesn't show up, do go ahead and release the book. I will go in and try
downloading the file on this end - that way we can figure out whether it
is a problem relating to the file.
Thanks for your patience with the problem!
All good things,
Pavi Mehta
Volunteer Coordinator, Bookshare
Benetech
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
Phone: +1 650 644-3459
pavim@xxxxxxxxxxxx
www.benetech.org
The Benetech Initiative - Technology Serving Humanity
A Nonprofit Organization
From: Siobhan [mailto:littlesailorgirl@xxxxxxxxxxx]
Sent: Tuesday, July 22, 2008 11:43 AM
To: bookshare-discuss@xxxxxxxxxxxxx
Subject: [bookshare-discuss] Re: problem downloading files.
Hi, I haven't tried a search, but I know i don't have the file.
The reason I don't is because whe this has come up beofre, I'd still
after clicking on dowload file, click on the lik again and that's when
the open or save as prompt appears. I'll try releasing it and seeing f
I get it. Thanks for your help. I just don't understand what's going
on if I and someone else have the same problems, I thought aybe it was a
server problem or something. Thanks again,
Siobhan
----- Original Message -----
From: Pavi Mehta <mailto:pavim@xxxxxxxxxxxx>
To: bookshare-discuss@xxxxxxxxxxxxx
Sent: Tuesday, July 22, 2008 2:26 PM
Subject: [bookshare-discuss] Re: problem downloading
files.
Hi Siobhan,
I looked into the title history for Kissing Kate to see
if I could figure out something from there - but it all looks in order.
Carrie offered one potential answer to the mystery of
the missing file - she says the file might have been saved in a "hidden"
location on your computer.
Have you tried doing a search? She suggested searching
for the word Kissing or Kate to see if it turns up.
Let us know if it doesn't work and we'll see what else
we can think of!
All good things,
Pavi Mehta
Volunteer Coordinator, Bookshare
Benetech
480 S. California Ave., Suite 201
Palo Alto, CA 94306-1609 USA
Phone: +1 650 644-3459
pavim@xxxxxxxxxxxx
www.benetech.org
The Benetech Initiative - Technology Serving Humanity
A Nonprofit Organization
From: Siobhan [mailto:littlesailorgirl@xxxxxxxxxxx]
Sent: Monday, July 21, 2008 4:05 PM
To: bookshare-discuss@xxxxxxxxxxxxx
Subject: [bookshare-discuss] problem downloading files.
Hey all. I went to validate a book last night, and the
information bar popped up. I normally have this off, but it'ss not
uncommon to see it. Anyway I went and clicked download, and there's
some type of error. Now it says I have the book out for validation but
I don't have the file. I've tried releasing it twice, and also clearing
my history which worked the last time this happened to me. f anyone has
had this, or knows how to fix it that would be great. Thanks all.
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