[bookshare-discuss] Re: problem downloading files.

  • From: "Siobhan" <littlesailorgirl@xxxxxxxxxxx>
  • To: <bookshare-discuss@xxxxxxxxxxxxx>
  • Date: Tue, 22 Jul 2008 14:43:06 -0400

Hi, I haven't tried a search, but I know i don't have the file.  The reason I 
don't is because whe this has come up beofre, I'd still after clicking on 
dowload file, click on the lik again and that's when the open or save as prompt 
appears.  I'll try releasing it and seeing f I get it.  Thanks for your help.  
I just don't understand what's going on if I and someone else have the same 
problems, I thought aybe it was a server problem or something.  Thanks again,
Siobhan
  ----- Original Message ----- 
  From: Pavi Mehta 
  To: bookshare-discuss@xxxxxxxxxxxxx 
  Sent: Tuesday, July 22, 2008 2:26 PM
  Subject: [bookshare-discuss] Re: problem downloading files.


  Hi Siobhan,

   

  I looked into the title history for Kissing Kate to see if I could figure out 
something from there - but it all looks in order.

  Carrie offered one potential answer to the mystery of the missing file - she 
says the file might have been saved in a "hidden" location on your computer. 

  Have you tried doing a search? She suggested searching for the word Kissing 
or Kate to see if it turns up.

   

  Let us know if it doesn't work and we'll see what else we can think of!

   

  All good things,

   

  Pavi Mehta

  Volunteer Coordinator, Bookshare

   

  Benetech 

  480 S. California Ave., Suite 201

  Palo Alto, CA 94306-1609 USA

  Phone:  +1 650 644-3459

   

  pavim@xxxxxxxxxxxx

   

  www.benetech.org

   

  The Benetech Initiative - Technology Serving Humanity 

  A Nonprofit Organization

   

   

   

  From: Siobhan [mailto:littlesailorgirl@xxxxxxxxxxx] 
  Sent: Monday, July 21, 2008 4:05 PM
  To: bookshare-discuss@xxxxxxxxxxxxx
  Subject: [bookshare-discuss] problem downloading files.

   

  Hey all.  I went to validate a book last night, and the information bar 
popped up.  I normally have this off, but it'ss not uncommon to see it.  Anyway 
I went and clicked download, and there's some type of error.  Now it says I 
have the book out for validation but I don't have the file.  I've tried 
releasing it twice, and also clearing my history which worked the last time 
this happened to me.  f anyone has had this, or knows how to fix it that would 
be great.  Thanks all.



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