Hi, Brenda. Yes, when you join Bookshare, it says on the site what various ways you can verify your disability. For those of us who are members of NLS, it's sometimes easier to just use that form of verification, but it's in no way the only way. I did use NLS for my verification, and it worked well for me. Take care. Julie Morales Life is a gift from God. What we do with it is our gift to Him. ----- Original Message ----- From: "Brenda Mueller" <brendin@xxxxxxxxxx> To: <bookshare-discuss@xxxxxxxxxxxxx>; <support@xxxxxxxxxxxxx> Sent: Wednesday, February 22, 2006 10:30 PM Subject: [bookshare-discuss] Re: do the support people respond to questions? Yes, the support people do respond. Now let's see. You seem to think that you have to be subscribed to the library for the blind to get BookShare. Well, I'm not ordering books from any library for the blind. I wasn't then either. I assure you I'm quite blind. What did I do? I went to CCat,That's an office within Defense that deals with people with disabilities. I got someone with a title to fill out my stuff. There was a fax thing, too, to copy out our print-outs, possibly my signature. Then we sent stuff and faxed our paper work. That's the other way to do it. Within a day I had my email with my password and have been downloading books happily after. Well, now that's not the complete story. Once my bill came due. I'm using a voice note version 5.00 build 24. Wen I saw the promt, I tried to pay that bill. I entered all that information, credit card number included. Most of it was there. There was a confirmation promt, but when I ran it, it didn't work. I tried several times. I finally wrote to that address: support@xxxxxxxxxxxxx I told the man at support what my problem was. I gave him my information. It took a day or so, but my bill got paid. He actually knew why my system couldn't confirm. He explained it to me. Well, I'm posting your address so he can help you. "Jo Taliaferro" <guidemisteps@xxxxxxxxxxxxx Your first year will cost $75. After that it's only $50. You have to pay. Hope this helps. You can download 100 books a month. You see books aren't free. To get stuff under copyright, you'll have to pay. We're paying a lot less for books than sighties. Brenda Mueller To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line.