[bookshare-discuss] Sending complaints to the list
- From: "Julie Morales" <mercy421@xxxxxxxxx>
- To: <bookshare-discuss@xxxxxxxxxxxxx>
- Date: Mon, 23 Jan 2006 16:06:50 -0500
HI, Cindy. I really don't think there's anything wrong with sending messages
to the list where we discuss things that can be approved on. It's nice to
get other people's opinions on things we may think could make Bookshare
better, and in the end, that's something we all want. If it's an important
issue, though, it really does need to be taken up with Bookshare directly,
because, as you stated, no one on this list can do anything about it
directly. We can share ideas. We can talk about ways to improve the site.
But it's important to remember the real purpose of this list, and it's
important to remember that what we discuss here may or may not reach the
people who can really change anything about it. Take care.
Julie Morales
Life is a gift from God. What we do with it is our gift to Him.
----- Original Message -----
From: "Cindy" <popularplace@xxxxxxxxx>
To: <bookshare-discuss@xxxxxxxxxxxxx>
Sent: Monday, January 23, 2006 3:20 AM
Subject: [bookshare-discuss] Re: Html filtering programs?
Monica,
I think Shannon was reacting to the tone of Karen's
posts rather than to the content. Karen hasn't been
around long enough to know that Jake isn't bookshare
or an employee of bookshare but was merely responding
to explain and be helpful, as always. When it seemed
that Karen was criticizing Jake as equivalent to
bookshare, Shannon, no doubt like many of us, were
offended on his behalf. Jake probably shouldn't have
reponded, especially the second time, but perhaps
should have informed K that her complaints or
suggestions should be addressed to
gustavo.g@xxxxxxxxxxxx, or janice.c at benetech.org,
or, as it says on the volunteer home page,
volunteers@xxxxxxxxxxxxxx This list isn't the place to
post all those suggestions because we cana't do
anything about it. And gustavo or janice could explain
to Karen what is what and why and what is being done.
Of course, no one explained that to Karen.
I must say, though, that I didn't care much for the
tone in which she answered your post, either. But
sometimes very nice people have a way of writing that
is rather "uppity" or critical without their really
meaning to. One of our regulars, a very nice person,
had a somewhat "difficult" or critical tone to posts,
but has become aware of it and has tried to change.
Karen, I don't mean to talk about you as if you aren't
here and reading this, but since I'm replying to
Monica it comes out that way. Basically, this list is
a place where people can ask for help from each other
and receive it; post what they're submitting so others
who are interested can know to download the book; post
what's added to the collection (there's no point in
posting what's been approved and uploaded because
sometimes it takes so long to get into the
collection--something that has been discussed over and
over and bookshare is aware of); and can share
personal comments to congratulate or encourage each
other or whatever. Suggestions or complaints of the
kind you are making should not be posted here, where
they won't do any good, but should be sent directly to
the people and addresses I've given above.
Cindy
I must say, after
--- Monica <plumlipstick@xxxxxxxxxx> wrote:
> Shannon, I feel disappointed by your response to
> this thread. I
> believe you are generally a considerate and
> knowledgeable
> person. That's what makes this post so disturbing
> to me. I expect
> this type of response from a sighted person who does
> not use adaptive
> technology but didn't expect to see it on a list
> like this. I
> believe Karen's questions are valid, and the
> Bookshare service does
> make things difficult for people who do not use
> Windows or own a
> program like JAWS or K-1000. Telling her to be
> quiet and go away is
> the kind of response we blind people have fought to
> overcome for
> decades, and the problems cannot be resolved if
> people are told not
> to discuss them.
>
> Most people who are fortunate enough to own a modern
> computer with
> JAWS or other screenreaders have either been able to
> work or got help
> from their government. There are literally
> thousands of blind people
> who still use DOS on older PCs because they are not
> employed. Their
> concerns are legitimate, and their ability to access
> books is even
> more limited than those of us who have more modern
> technology. I
> think it's important to keep their issues on the
> table so that the
> Bookshare staff and community remains aware of the
> needs of this
> group of users. I think we've got to stick together
> and help each
> other if we're going to reach the goal of providing
> access to printed
> books for all blind people in America.
>
> Monica
>
> On Saturday 1/21/2006, Shannon wrote:
> >Karen,
> >Are you indeed a bookshare member?
> >If you are you have to access the site which is on
> the internet with some
> >sort of browser. What ever one you choose makes not
> one difference to the
> >rest of us. If it is one of the many that was in
> play when bookshare was
> >implemented . It most likely as not has most of the
> same capabilities as
> >Internet Explorer does. So it might be suggested
> that you look in the
> >proverbial tool box at your disposal and use the
> tools that will accomplish
> >what it is you want.
> >
> >I have a rock and a hammer. I could drive a nail in
> with either but one is
> >better suited for the job.
> >You asked how to remove the Html editing from a
> book. Well when you signed
> >up you should have read all the things that explain
> all the copywrite stuff
> >and how the books are developed, and delivered,as
> we all have. It also makes
> >it known to you that there is a daisy player, yet
> another tool. to play
> >these books which are available for the price of
> your membership. Then if
> >you have chosen not to use that tool so be it. In
> the spirit of making
> >things available to more people this is just yet
> another tool. Bookshare
> >that is. It in no way makes it available to al
> persons in all places at all
> >times.
> >In short you should check out the capabilities of
> your available programs
> >and you will see that there is at least one that
> you already have. If you
> >know how to use it
> >is another topic for another list.
> >Please pick a book and enjoy it quietly, with out
> disturbing others.
> >Shannon
>
>
>
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>
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