I had a very similar problem with my book port. I connected it to the computer and the computer did recognize it but nothing happened. Usually it checks for an update and lonches the transfer software. I took larry's suggestion and downloaded www.aph.org/beta/bp_beta.exe and ran it. This reinstalled the transfer software and now everything seems to be working just fine. John -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of REBECCA ILNISKI Sent: Saturday, July 23, 2005 12:03 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: tried to install firmware I connected the bookport and still can not install it. Rebecca and Sherman email rilniski@xxxxxxxxxxx msn only rebecca.ilniski@xxxxxxxxxxx aim rebeccai27 yahoo rebeccai2000 skype rebeccai5