Margo: You'll need to call them to get that. Be sure to ask for a key for Book Wizard, rather than Book Port, so they'll know what you are talking about. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> margo.downey@xxxxxxxxxxx 07/26/05 08:43AM >>> I went to the RFB and D website and couldn't find the key. Do I need to order that on the phone? If I can order it online, where is it? thanks. Margo and elmo