Yes. that information is in her User's manual under book port plus email list. Send an email to bpp-request@xxxxxxxxxxxx Put the word subscribe in the subject line. Pamela -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Maria Sent: Monday, November 08, 2010 5:36 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: faulty zero button on bookport Hi Pamela, I am writing on behalf of Lynne Tatum who has a new Book Port Plus. She would like to know if there is a mailing list for this device to which she might subscribe. Thank you in advance. Maria Rios ----- Original Message ----- From: "Pamela Rader" <prader@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, November 08, 2010 8:22 AM Subject: [bookport] Re: faulty zero button on bookport > Hi Rinaldo: > > Unfortunately, if the key is faulty, there's nothing we can do at this > point. We stopped repairs on Book Ports in Aug., 2008, due to problems > with the manufacturer. Eventually, those keys do ware out. > > Sorry I can't be of more help. > > Pamela Rader > APH product Support > > > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of Rinaldo > Sent: Saturday, November 06, 2010 2:17 AM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] faulty zero button on bookport > > > Hi Friends, > My second bookport is faulty in that the no. zero key does not want to > function now I can not set the options. > I did all the upgrading by connecting it to my computer and APH. > It does work I can reed but can not go to folders and since I wanted to > give > it to my brother or sister with the Bible loaded, since there are > too many files > you do need to put them into folders so you can move quickly in it. > Can some one help please? > Best wishes > Rinaldo > > > -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.449 / Virus Database: 271.1.1/3243 - Release Date: 11/07/10 19:34:00