[bookport] Re: faulty zero button on bookport

I had similar problems with my Book Port.  I had purchased it in 2005. There 
were several keys most used that became nonresponsive. I was sort of lucky, 
in that I had mine in for repairs in spring of 2008, and they replaced keys 
and gave it a going over.  So far it is still working, but I am trying to 
baby it along and do not use some keys as often as I used to.  The spongy 
nature of them I guess makes them subject to user wear.

I purchased the new Book Port Plus, but still have not begun to use it. 
That sounds strange, I know. Perhaps it is time.
I have been watching the discussions on it and it seems like most everyone 
is pretty well adapted to all the new features and like it.


Good luck!
Rik James

--------------------------------------------------
From: "Pamela Rader" <prader@xxxxxxx>
Sent: Monday, November 08, 2010 6:22 AM
To: <bookport@xxxxxxxxxxxxx>
Subject: [bookport] Re: faulty zero button on bookport

Hi Rinaldo:

Unfortunately, if the key is faulty, there's nothing we can do at this 
point.  We stopped repairs on Book Ports in Aug., 2008, due to problems with 
the manufacturer.  Eventually, those keys do ware out.

Sorry I can't be of more help.

Pamela Rader
APH product Support



-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] 
On Behalf Of Rinaldo
Sent: Saturday, November 06, 2010 2:17 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] faulty zero button on bookport


Hi Friends,
My second bookport is faulty in that the no. zero key does not want to
function now I can not set  the options.
I did all the upgrading by connecting it to my computer and APH.
It does work I can reed but can not go to folders and since I wanted to give
it to my brother or sister with the Bible loaded, since there are
too many files
you do need to put them into folders so you can move quickly in it.
Can some one help please?
Best wishes
Rinaldo 


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