There should be something in your Start menu, claled BP Launcher. That has either gotten disabled or deleted. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> talmidim@xxxxxxxxxxxxxxxxxx 04/21/07 12:44AM >>> When I connect my bp the transfer program does not start up. Nor does it shut down when the bp is unplugged. ****************************** Seen it all, done it all, can't remember most of it robert Doc Wright http://www.wrightplaceinc.net skype: talmidim msn godfearer15@xxxxxxxxxxx