[bookport] Re: Slow Mp3 files
- From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 14 Sep 2004 08:17:25 -0500
I will install the new version of firmware as soon as it comes out.
I tried transferring part of a daisy book, an mp3 recording of an audio =
book, and an mp3 music file, all with the same results of playing at =
less than half speed. I have never seen this before, and I have had =
access to five BookPorts over the last year.
I left the batteries and the CF card out of the unit all night last =
night and still no joy in mp3 land. Oh well, back to APH it goes. =
Luckily, the pilot project has four other BookPorts that all seem to =
work fine.
One thing I did find out about this particular BP is that it had been =
carried around in a backpack for a few weeks, not necessarily while =
locked. I don't know why this would cause the unit to mishandle mp3s, =
but you never know.
Sarah
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of LARRY SKUTCHAN
Sent: Tuesday, September 14, 2004 6:57 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Slow Mp3 files
Unfortunately, I don't have any ideas.
One thing, I wouldn't hesitate about the betas. We are very confident =
of =3D
this code and hope, with a few small changes, to release this very code =
=3D
this week.
Also, I didn't see if you had tried other mp3 files on the unit.
>>> cranston.sarah@xxxxxxxxxxxxxxxxx Monday, September 13, 2004 5:53:08 =
PM =3D
>>>
This is a great list, (she says after only being subscribed for about =
=3D3D
two hours), there's been a lot of good input. Thank goodness, my own =
=3D3D
personal BookPort is resting safe at home, so I won't be without it. On =
=3D
=3D3D
the other hand, I find myself in the position of having to explain this =
=3D
=3D3D
stupid problem to my boss. Makes me wish it wasn't work-related, =3D3D
almost!
I have removed the CF card and both batteries, and the unit can languish =
=3D
=3D3D
all night in my desk drawer and we'll hope for a resurrection when I get =
=3D
=3D3D
here in the morning. I'm not that optimistic, but a little optimism =
=3D3D
goes a long way.
I would like to thank everyone who tried to help Rich Ring and I solve =
=3D3D
this problem, you guys were great!
Thank you,
Sarah
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx=3D20
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Rich Hartness
Sent: Monday, September 13, 2004 4:46 PM
To: bookport@xxxxxxxxxxxxx=3D20
Subject: [bookport] Re: Slow Mp3 files
Hi Sarah,
Probably won't make much difference if you remove the flash card or not.
Maybe Larry or someone else will chime in here with something that will =
=3D
=3D3D
save
the day.
I know, I too cringe over the thought of giving mine up for any period =
=3D3D
of
time now.
This is a pretty amazing community of talented folks isn't it?
Good luck.
Rich
----- Original Message -----=3D3D20
From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, September 13, 2004 5:25 PM
Subject: [bookport] Re: Slow Mp3 files
> Hi Rich,
>
> I will try your suggestion of removing the batteries overnight before =
=3D
=3D3D
I =3D3D3D
> send the unit back, (sigh). Do you think it matters if the CF card is =
=3D
=3D3D
=3D3D3D
> left in the unit or not?
>
> Thanks,
>
> Sarah
>
> -----Original Message-----
> From: bookport-bounce@xxxxxxxxxxxxx=3D20
> [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Rich Hartness
> Sent: Monday, September 13, 2004 4:12 PM
> To: bookport@xxxxxxxxxxxxx=3D20
> Subject: [bookport] Re: Slow Mp3 files
>
>
> Sarah,
>
> My guess is it'll need to go back. If it did this under 2 different
> firmware releases chances are that the problem is independent of the
> firmware.
>
> There's a very very small chance that if you take the batteries out =
=3D3D
and
> leave it with the power interrupted for an extended period it may =
=3D3D3D
> straighten
> out but I doubt it.
>
> I'm sure some of the APH folks will sort through all of this and come =
=3D
=3D3D
up
> with another idea or the call to return it.
>
> Sounds like a neat project you've got underway. Sorry for the glitch.
>
> Gratefully,
>
> Rich
> ----- Original Message -----=3D3D3D20
> From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Monday, September 13, 2004 5:02 PM
> Subject: [bookport] Re: Slow Mp3 files
>
>
> > Yes it did, this was the only reason I decided to update it. I =
=3D3D3D
> thought =3D3D3D3D
> > about installing the beta firmware v1.17, but I am hesitant because =
=3D
=3D3D
=3D3D3D
> the =3D3D3D3D
> > unit will go to a person who is not only computer illiterate, but =
=3D3D
=3D3D3D
> knows =3D3D3D3D
> > nothing about the problems beta software and firmware can cause.
> >
> > Thanks,
> >
> > Sarah
> >
> > -----Original Message-----
> > From: bookport-bounce@xxxxxxxxxxxxx=3D20
> > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Rich Hartness
> > Sent: Monday, September 13, 2004 4:02 PM
> > To: bookport@xxxxxxxxxxxxx=3D20
> > Subject: [bookport] Re: Slow Mp3 files
> >
> >
> > Sarah,
> >
> > Did the problem unit play MP3s slow with the original firmware?
> > ----- Original Message -----=3D3D3D3D20
> > From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx>
> > To: <bookport@xxxxxxxxxxxxx>
> > Sent: Monday, September 13, 2004 4:57 PM
> > Subject: [bookport] Re: Slow Mp3 files
> >
> >
> > > This is the only thing I know of that I haven't tried. I did =
=3D3D
update =3D3D3D
> =3D3D3D3D
> > the =3D3D3D3D3D
> > > firmware from 1.05 to 1.11. How would I go about reinstalling the =
=3D
=3D3D
=3D3D3D
> =3D3D3D3D3D
> > > firmware? At this point, it couldn't hurt and it might actually =
=3D3D
=3D3D3D
> help.
> > >
> > > Thanks,
> > >
> > > Sarah
> > >
> > > -----Original Message-----
> > > From: bookport-bounce@xxxxxxxxxxxxx=3D20
> > > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Barrett, Don
> > > Sent: Monday, September 13, 2004 3:50 PM
> > > To: bookport@xxxxxxxxxxxxx=3D20
> > > Subject: [bookport] Re: Slow Mp3 files
> > >
> > >
> > > It might be worth reinstalling the firmware on the BookPort; =
=3D3D3D3D
> > Rob/Larry, =3D3D3D3D3D
> > > =3D3D3D3D3D3D
> > > is this worth a try?
> > >
> > > Don
> > >
> > >
> > > -----Original Message-----
> > > From: bookport-bounce@xxxxxxxxxxxxx=3D20
> > > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Sarah Cranston
> > > Sent: Monday, September 13, 2004 4:41 PM
> > > To: bookport@xxxxxxxxxxxxx=3D20
> > > Subject: [bookport] Re: Slow Mp3 files
> > >
> > >
> > > I will second what Richard says. I first transferred the mp3 =
=3D3D
files =3D3D3D
> =3D3D3D3D
> > onto =3D3D3D3D3D
> > > =3D3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > the BookPort, found the problem wherein they are played at less =
=3D3D
than =3D3D3D
> =3D3D3D3D
> > =3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > half speed, reset the BookPort, tried the transfer with the same =
=3D3D
=3D3D3D3D
> > =3D3D3D3D3D3D3D
> > > results, reformatted the CF card, tried the transfer again with =
=3D3D
the =3D3D3D
> =3D3D3D3D
> > same =3D3D3D3D3D
> > > =3D3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > results, tried the transfer on another computer system with the =
=3D3D
same =3D3D3D
> =3D3D3D3D
> > =3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > results, tried another CF card, again with those same weird =3D3D
results. =3D3D3D
> =3D3D3D3D
> > I =3D3D3D3D3D
> > > =3D3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > have my own personal BookPort, which handles mp3 files just fine. =
=3D
=3D3D
I =3D3D3D
> =3D3D3D3D
> > =3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > transferred an mp3 file to another BookPort in the pilot project =
=3D3D
and =3D3D3D
> =3D3D3D3D
> > the =3D3D3D3D3D
> > > =3D3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > file played perfectly.
> > > So, after all this, I can only believe that this particular =3D3D
BookPort =3D3D3D
> =3D3D3D3D
> > is =3D3D3D3D3D
> > > =3D3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > defective and needs repair from APH. If anyone has any more =
=3D3D3D
> =3D3D3D3D3D3D3D
> > > suggestions, please don't hesitate to offer them, even if they =
=3D3D
sound =3D3D3D
> =3D3D3D3D
> > =3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > obvious.
> > >
> > > Thank you very much.
> > >
> > > Sarah
> > > =3D3D3D3D3D3D3D20
> > > -----Original Message-----
> > > From: bookport-bounce@xxxxxxxxxxxxx=3D20
> > > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Richard Ring
> > > Sent: Monday, September 13, 2004 3:27 PM
> > > To: bookport@xxxxxxxxxxxxx=3D20
> > > Subject: [bookport] Re: Slow Mp3 files
> > >
> > >
> > > Yes.
> > > And, these files play just fine on my personal Bookport.
> > >
> > > -----Original Message-----
> > > From: bookport-bounce@xxxxxxxxxxxxx=3D20
> > > [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Curtis Delzer
> > > Sent: Monday, September 13, 2004 3:16 PM
> > > To: bookport@xxxxxxxxxxxxx=3D20
> > > Subject: [bookport] Re: Slow Mp3 files
> > >
> > >
> > > I have had, not too long ago, my sound card or mp3 player play mp3 =
=3D
=3D3D
=3D3D3D
> =3D3D3D3D
> > files
> > > at about half speed, and my solution which did work was to reboot,
> > > however if you've already recorded the files on the bookport, that =
=3D
=3D3D
=3D3D3D
> =3D3D3D3D
> > won't
> > >
> > > help. Have you duplicated it, re-recorded the files on a bookport, =
=3D
=3D3D
=3D3D3D
> =3D3D3D3D
> > done
> > > it more than once after a complete system reset?
> > >
> > > Curtis Delzer
> > > On Mon, 13 Sep 2004 16:05:36 -0400, ROB MEREDITH wrote:
> > >
> > > No one has a clue. We really need more info as requested in our =
=3D3D
last =3D3D3D
> =3D3D3D3D
> > =3D3D3D3D3D
> > > =3D3D3D3D3D3D3D
> > > =3D3D3D3D3D3D3D3D3D
> > > message on this topic.
> > >
> > > Rob Meredith
> > >
> > > >>> ring.richard@xxxxxxxxxxxxxxxxx 09/13/04 03:56PM >>>
> > > Greetings:
> > > I posted a message on this subject yesterday, but I would like to =
=3D
=3D3D
=3D3D3D
> see =3D3D3D3D
> > if
> > > anyone has a clue.
> > > We are considering a pilot program at our state library. We would =
=3D
=3D3D
=3D3D3D
> =3D3D3D3D
> > lend
> > > to patrons pre-loaded Bookports, just to test the possibilities =
=3D3D
that =3D3D3D
> =3D3D3D3D
> > are
> > > available when it comes to digital books.
> > > We would like to load an example of each of the major file types =
=3D3D
=3D3D3D
> that
> > > are supported by Bookport.
> > > We began by testing a Bookport on Friday. Our systems could not =
=3D3D
see =3D3D3D
> =3D3D3D3D
> > the
> > > device. I brought the unit home and formatted the card three =
=3D3D
times.
> > > Finally, my home computer was able to see the device. MP3 files =
=3D3D
=3D3D3D
> were
> > > transferred to the device using the Bookport transfer. =3D3D3D
> =3D3D3D3D3D3D3D3D3D3D20
> > > These files are playing at less than half the speed one might =
=3D3D
expect =3D3D3D
> =3D3D3D3D
> > to
> > > hear them. For those of you who remember records (I know, not =
=3D3D
many)
> > > it's worse than playing a 33 and a third record at 16 and two =
=3D3D3D
> thirds.
> > > (Note these are record speeds, which were measured in RPMs =3D3D3D
> revolutions
> > > per minute)
> > > Has anyone ever seen this? Is there a solution?
> > >
> > >
> > >
> > > Richard A. Ring
> > > Rehabilitation/Technology Specialist
> > > Iowa Department for the Blind
> > > Field Operations
> > > ring.richard@xxxxxxxxxxxxxxxxx=3D3D3D3D3D3D3D3D3D20=3D20
> > > http://www.blind.state.ia.us=3D3D3D3D3D3D3D3D3D20=3D20
> > > 515 281-1312
> > > 800 362-2587
> > > Fax: 515 242-5781=3D3D3D3D3D3D3D3D3D3D20
> > > TTY: 515 281-1355
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> >
> >
> >
> >
> >
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