Hi Sarah, Probably won't make much difference if you remove the flash card or not. Maybe Larry or someone else will chime in here with something that will save the day. I know, I too cringe over the thought of giving mine up for any period of time now. This is a pretty amazing community of talented folks isn't it? Good luck. Rich ----- Original Message ----- From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, September 13, 2004 5:25 PM Subject: [bookport] Re: Slow Mp3 files > Hi Rich, > > I will try your suggestion of removing the batteries overnight before I = > send the unit back, (sigh). Do you think it matters if the CF card is = > left in the unit or not? > > Thanks, > > Sarah > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Rich Hartness > Sent: Monday, September 13, 2004 4:12 PM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Slow Mp3 files > > > Sarah, > > My guess is it'll need to go back. If it did this under 2 different > firmware releases chances are that the problem is independent of the > firmware. > > There's a very very small chance that if you take the batteries out and > leave it with the power interrupted for an extended period it may = > straighten > out but I doubt it. > > I'm sure some of the APH folks will sort through all of this and come up > with another idea or the call to return it. > > Sounds like a neat project you've got underway. Sorry for the glitch. > > Gratefully, > > Rich > ----- Original Message -----=20 > From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Monday, September 13, 2004 5:02 PM > Subject: [bookport] Re: Slow Mp3 files > > > > Yes it did, this was the only reason I decided to update it. I = > thought =3D > > about installing the beta firmware v1.17, but I am hesitant because = > the =3D > > unit will go to a person who is not only computer illiterate, but = > knows =3D > > nothing about the problems beta software and firmware can cause. > > > > Thanks, > > > > Sarah > > > > -----Original Message----- > > From: bookport-bounce@xxxxxxxxxxxxx > > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Rich Hartness > > Sent: Monday, September 13, 2004 4:02 PM > > To: bookport@xxxxxxxxxxxxx > > Subject: [bookport] Re: Slow Mp3 files > > > > > > Sarah, > > > > Did the problem unit play MP3s slow with the original firmware? > > ----- Original Message -----=3D20 > > From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx> > > To: <bookport@xxxxxxxxxxxxx> > > Sent: Monday, September 13, 2004 4:57 PM > > Subject: [bookport] Re: Slow Mp3 files > > > > > > > This is the only thing I know of that I haven't tried. I did update = > =3D > > the =3D3D > > > firmware from 1.05 to 1.11. How would I go about reinstalling the = > =3D3D > > > firmware? At this point, it couldn't hurt and it might actually = > help. > > > > > > Thanks, > > > > > > Sarah > > > > > > -----Original Message----- > > > From: bookport-bounce@xxxxxxxxxxxxx > > > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Barrett, Don > > > Sent: Monday, September 13, 2004 3:50 PM > > > To: bookport@xxxxxxxxxxxxx > > > Subject: [bookport] Re: Slow Mp3 files > > > > > > > > > It might be worth reinstalling the firmware on the BookPort; =3D > > Rob/Larry, =3D3D > > > =3D3D3D > > > is this worth a try? > > > > > > Don > > > > > > > > > -----Original Message----- > > > From: bookport-bounce@xxxxxxxxxxxxx > > > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Sarah Cranston > > > Sent: Monday, September 13, 2004 4:41 PM > > > To: bookport@xxxxxxxxxxxxx > > > Subject: [bookport] Re: Slow Mp3 files > > > > > > > > > I will second what Richard says. I first transferred the mp3 files = > =3D > > onto =3D3D > > > =3D3D3D > > > =3D3D3D3D > > > the BookPort, found the problem wherein they are played at less than = > =3D > > =3D3D > > > =3D3D3D3D > > > half speed, reset the BookPort, tried the transfer with the same =3D > > =3D3D3D3D > > > results, reformatted the CF card, tried the transfer again with the = > =3D > > same =3D3D > > > =3D3D3D > > > =3D3D3D3D > > > results, tried the transfer on another computer system with the same = > =3D > > =3D3D > > > =3D3D3D3D > > > results, tried another CF card, again with those same weird results. = > =3D > > I =3D3D > > > =3D3D3D > > > =3D3D3D3D > > > have my own personal BookPort, which handles mp3 files just fine. I = > =3D > > =3D3D > > > =3D3D3D3D > > > transferred an mp3 file to another BookPort in the pilot project and = > =3D > > the =3D3D > > > =3D3D3D > > > =3D3D3D3D > > > file played perfectly. > > > So, after all this, I can only believe that this particular BookPort = > =3D > > is =3D3D > > > =3D3D3D > > > =3D3D3D3D > > > defective and needs repair from APH. If anyone has any more = > =3D3D3D3D > > > suggestions, please don't hesitate to offer them, even if they sound = > =3D > > =3D3D > > > =3D3D3D3D > > > obvious. > > > > > > Thank you very much. > > > > > > Sarah > > > =3D3D3D3D20 > > > -----Original Message----- > > > From: bookport-bounce@xxxxxxxxxxxxx > > > [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Richard Ring > > > Sent: Monday, September 13, 2004 3:27 PM > > > To: bookport@xxxxxxxxxxxxx > > > Subject: [bookport] Re: Slow Mp3 files > > > > > > > > > Yes. > > > And, these files play just fine on my personal Bookport. > > > > > > -----Original Message----- > > > From: bookport-bounce@xxxxxxxxxxxxx > > > [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Curtis Delzer > > > Sent: Monday, September 13, 2004 3:16 PM > > > To: bookport@xxxxxxxxxxxxx > > > Subject: [bookport] Re: Slow Mp3 files > > > > > > > > > I have had, not too long ago, my sound card or mp3 player play mp3 = > =3D > > files > > > at about half speed, and my solution which did work was to reboot, > > > however if you've already recorded the files on the bookport, that = > =3D > > won't > > > > > > help. Have you duplicated it, re-recorded the files on a bookport, = > =3D > > done > > > it more than once after a complete system reset? > > > > > > Curtis Delzer > > > On Mon, 13 Sep 2004 16:05:36 -0400, ROB MEREDITH wrote: > > > > > > No one has a clue. We really need more info as requested in our last = > =3D > > =3D3D > > > =3D3D3D3D > > > =3D3D3D3D3D3D > > > message on this topic. > > > > > > Rob Meredith > > > > > > >>> ring.richard@xxxxxxxxxxxxxxxxx 09/13/04 03:56PM >>> > > > Greetings: > > > I posted a message on this subject yesterday, but I would like to = > see =3D > > if > > > anyone has a clue. > > > We are considering a pilot program at our state library. We would = > =3D > > lend > > > to patrons pre-loaded Bookports, just to test the possibilities that = > =3D > > are > > > available when it comes to digital books. > > > We would like to load an example of each of the major file types = > that > > > are supported by Bookport. > > > We began by testing a Bookport on Friday. Our systems could not see = > =3D > > the > > > device. I brought the unit home and formatted the card three times. > > > Finally, my home computer was able to see the device. MP3 files = > were > > > transferred to the device using the Bookport transfer. = > =3D3D3D3D3D3D3D20 > > > These files are playing at less than half the speed one might expect = > =3D > > to > > > hear them. For those of you who remember records (I know, not many) > > > it's worse than playing a 33 and a third record at 16 and two = > thirds. > > > (Note these are record speeds, which were measured in RPMs = > revolutions > > > per minute) > > > Has anyone ever seen this? Is there a solution? > > > > > > > > > > > > Richard A. Ring > > > Rehabilitation/Technology Specialist > > > Iowa Department for the Blind > > > Field Operations > > > ring.richard@xxxxxxxxxxxxxxxxx=3D3D3D3D3D3D20 > > > http://www.blind.state.ia.us=3D3D3D3D3D3D20 > > > 515 281-1312 > > > 800 362-2587 > > > Fax: 515 242-5781=3D3D3D3D3D3D3D20 > > > TTY: 515 281-1355 > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >