Try removing the program from Add/Remove Programs instead of removing the program directly. The registry still thinks the program is there. B. Alan Mattison mailto: mattison@xxxxxxxxxxxx -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Bruce Toews Sent: Saturday, July 23, 2005 10:20 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Completely Removing the Transfer Software How does one completely, utterly remove the Bookport transfer software. It seems no matter what I remove - uninstalling the program, then removign the APH directory from program files, then removing the APH folder from documents and settings, then removing the APH folder from common files, when I reinstall, BP doesn't ask me to reboot as it first did when I installed the software, and it still remembers my options. I want to try a complete, total, utter uninstall and reinstall. What do I do to achieve this? Bruce -- Bruce Toews E-mail and MSN/Windows Messenger: water_drinker@xxxxxxxx Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com __________ NOD32 1.1176 (20050722) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com