Hello: I don't think your problems are related to Aubible, but something else. As far as the Preview is concerned, it is a toggle, so if you're not hearing them, then you need to do alt p to turn it on again. Hit it again to turn it off. To change the speed, remember that you have to uncheck the "Send Audio files as music," in order to bring up the next Audio Options tab. If the box is checked, then you do not have that feature. If that doesn't work, please let us know exactly what is happening, so we can better assist you. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> biho@xxxxxxx 01/29/07 10:27AM >>> I recently had to update my audible software, and ever since I have not been able to change the speed on the books before I load them onto the player. They will not preview, either. They will load fine, however. Has anyone else experienced this?