[bookcourier] Re: Transfer Problems
- From: "Barry G" <lister@xxxxxxxxxxxxxx>
- To: <bookcourier@xxxxxxxxxxxxx>
- Date: Wed, 2 Mar 2005 00:55:07 -0000
Hi folks, got the latest transfer tool and BC software but getting a wierd
thing...
After downloading a .txt file I find that, for a short while, I can move
back and forwards by word, sentence, paragraph and page. After a shortish
period of listening only the sentence and word move jumps seem to work.
Paragraph and page jumps seem to move to the next or previous word or two.
Is anyone else having this phenomena?
Barry G
----- Original Message -----
From: "Katie Walker" <katie@xxxxxxxxxxxxxxxxxxx>
To: <bookcourier@xxxxxxxxxxxxx>
Sent: Tuesday, March 01, 2005 8:39 PM
Subject: [bookcourier] Transfer Problems
Hi everyone,
I just finished reading a bunch of emails from the group and I wanted to
address the emails reporting transfer problems (Andrew and Sandra are the
ones who come to mind). We'll be happy to look into the transfer problems if
you email Springer Design directly. First, though, make sure you have the
latest Transfer Tool software and BookCourier firmware. You can always check
the Product Support page (http://www.bookcourier.com/ProductSupport.htm[1])
for the most recent release numbers. When you contact us, please include the
following information:
* PC operating system
* Detailed description of the problem including the exact error message
in the Transfer Tool or BookCourier
* Offending file name. Either attach the file to the email or tell us
thename of the file so we can get it from Bookshare.org, Audible, or
wherever.
You can email Springer directly at support@xxxxxxxxxxxxxxxx Even though I do
monitor the user group, I don't always take ownership of the problems
mentioned here. The beauty of the group is that the members can often solve
one another's problems. So, if you want us to really focus on your
particularissue, please write to us directly.
If you want to suggest an enhancement for BookCourier, you can write to
Springer support or you can mention it to the user group. I do update our
enhancement list on a regular basis and most of the ideas come from you.
Thanks,
Katie
At 09:16 AM 2/26/2005, you wrote:
Well Steve, this issue gets stranger for me. I unchecked the box George
pointed us to in his posting of 19 February. I then tried to re-transfer
the DAISY publication and all seemed to go well. The transfer tool seemed
to display that the whole publication had been transferred. However when I
tried to play it on the BC I heard the message:-
"Error opening data file IO error!". Any thoughts?
Andrew
-----Original Message-----
From: bookcourier-bounce@xxxxxxxxxxxxx
[mailto:bookcourier-bounce@xxxxxxxxxxxxx]On[2] Behalf Of Steve Nutt
Sent: 19 February 2005 19:14
To: bookcourier@xxxxxxxxxxxxx
Subject: [bookcourier] Re: Something Strange
Hi Andrew,
Yes, I have had this occasionally, but I can't nail it to anything specific.
There is a setting somewhere though, buried deep in the bowels of Windows
XP, that says reboot the computer if it becomes unstable, and I believe this
is what is happening.
What other programs did you have running, at the time you were transferring?
All the best
--
Computer Room Services: the long cane for blind computer users.
Telephone Voice: +44(0)1438 742286, Fax/BBS: +44(0)1438 759589
mobile: +44(0)7956 334938,
Email: Steve@xxxxxxxxxxxxxx
Web site: http://www.comproom.co.uk[3]
-----Original Message-----
From: bookcourier-bounce@xxxxxxxxxxxxx
[mailto:bookcourier-bounce@xxxxxxxxxxxxx[4]]On Behalf Of Andrew Roberts
Sent: 18 February 2005 18:28
To: bookcourier@xxxxxxxxxxxxx
Subject: [bookcourier] Something Strange
Hi everyone,
Something very strange happened to me yesterday. On arriving home from
work, my DAISY TV listings CD was waiting for me. For those listers who
aren't familiar with this, this is a TV listings publication in DAISY format
sent out by RNIB in the UK. As I had transferred this to the BC last week
with great success I decided I would do it again this week as it's great now
to be able to have these on such a portable device. Having connected my BC
to the PC and set the transfer process in motion, I left my PC to go and do
a couple of other jobs. Whilst I was away from the machine and whilst the
PC was still doing the transfer, the PC decided to reboot. At first I
thought nothing of this and simply set it going again but exactly the same
thing happened 3 times. I don't think it's the PC as I've had it on quite a
bit today working in various spreadsheets and Word documents, as well as for
web browsing and E-mailing. Has anyone else experienced this happen to them
whilst transferring files to the BC? Can anyone advise me what might be the
cause of this?
Many thanks in advance for your help.
Andrew Roberts
Katie Walker
Springer Design, Inc.
katie@xxxxxxxxxxxxxxxxxxx
--- Links ---
1 http://www.bookcourier.com/ProductSupport.htm
2 mailto:bookcourier-bounce@xxxxxxxxxxxxx%5DOn
3 http://www.comproom.co.uk/
4 mailto:bookcourier-bounce@xxxxxxxxxxxxx
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