Barry, when the transfer tool starts, press control u and that brings up any audible files you've got on your machine. Arrow down to the one you want and then press control t. You then get a dialogue asking whether you want to transfer all the file, as much as will fit on your flash card or a specific portion of the file. Select the one you want and then hit okay. That's it. Haven't done it for a while but I think that's right. Have you activated your BC? If not, go into the audible menu on the transfer tool and then press enter on activate and follow the prompts from there. Cheers, Sandra.