[blindreplay] Re: help ticket
- From: "Gary Petraccaro" <garyp130@xxxxxxxxxxx>
- To: <blindreplay@xxxxxxxxxxxxx>
- Date: Fri, 16 Mar 2007 03:04:37 -0400
Same boat. I should add for my own part, that since I was sending information
requests, I never thought it necessary to send a log file.
----- Original Message -----
From: pasquale acquaviva
To: blindreplay@xxxxxxxxxxxxx
Sent: Thursday, March 15, 2007 6:56 PM
Subject: [blindreplay] Re: help ticket
Hi Petro,
I've been following each and every procedure that
you've mentioned below, but regret to say that I've
receive no replies from any tech support personnel
with regard to the difficulties that I've been
encountering. However, I do acknowledge that I've
received e-mail responses from Leslie.
I've even been rummaging through the disgusting junk
mail in the bulk mail folder to this very day, but to
no avail.
in fact, I've not even received any automated
responses acknowledging that my trouble tickets were
received, and therefore have no trouble ticket numbers
to forward.
Nonetheless I must gratefully acknowledge the
assistance that I have received from both Leslie and
you with regard to this matter. I thank you both very
much.
Best Regards
- --
Pat Acquaviva
--- petrakigianos-giasou@xxxxxxxxx wrote:
> Just to be sure. Check your spam filter just to be
> sure it did
> not go in there. When yu get the very first ticket
> via email you
> can go to the Applian website to read any follow up
> messages you
> may have missed from the link provided in that email
> message.
> Keep going to that link the next few days and you
> can reply this
> way also.
>
> If you do not see a ticket number type email after
> you submit
> your question then something didn't go correctly.
>
> I am not saying you are doing something wrong but
> just helping
> out.
>
> Petro
> --- pasquale acquaviva <noahpeal73107@xxxxxxxxx>
> wrote:
>
> > Yes, I fall into this same category. I filled the
> > last of a couple of trouble tickets and still have
> > received no response; and the last trouble ticket
> was
> > filled out on 02-18-07. This very disappointing.
> >
> > Best Regards
> > - --
> > Pat Acquaviva
> > --- Gary Petraccaro <garyp130@xxxxxxxxxxx> wrote:
> >
> > > I have to say that I have sent request for
> > > information messages to the help desk to no
> avail.
> > >
> > > ----- Original Message -----
> > > From: Tom Rash
> > > To: blindreplay@xxxxxxxxxxxxx
> > > Sent: Wednesday, March 14, 2007 2:20 PM
> > > Subject: [blindreplay] help ticket
> > >
> > >
> > > Is anyone having trouble creating a help
> tecket
> > > from the technical page on their web site. I
> don't
> > > get a confirmation that my ticket was created,
> so I
> > > must be doing something wrong here. Thanks.
> > >
> > >
> > >
> >
>
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> > > Release Date: 3/13/2007 4:51 PM
> > >
> >
> >
> >
> >
> >
>
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11:27 AM
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