Hi Rob (and everybody) Please write me separately at leslie@xxxxxxxxxxx<mailto:leslie@xxxxxxxxxxx> so I can help you get this fixed. Is your code saying it's invalid because it's been activated too many times? And also can you send me the code that you are using to activate your products. Typically you just need to re-download and activate using the same code you received when you purchased. If a code has been activated too many times - happens when someone has reformatted their PC - or uninstalled and reinstalled - we will need to reset the code. That is something customer support can do. So I await your reply. Thanks Leslie From: Petro T. Giannakopoulos [mailto:petrogia@xxxxxxxxx] Sent: Saturday, June 05, 2010 4:35 AM To: blindreplay@xxxxxxxxxxxxx Cc: Leslie Bee Subject: Re: [blindreplay] Move Replay Products To A New Computer Rob I have CC: Leslie to help you with this situation. ----- Original Message ----- From: Rob<mailto:rarmstr@xxxxxxxxxxxxxx> To: blindreplay@xxxxxxxxxxxxx<mailto:blindreplay@xxxxxxxxxxxxx> Sent: Saturday, June 05, 2010 6:33 AM Subject: [blindreplay] Move Replay Products To A New Computer The subject line captures what I need to do. I tried entering my activation code on the new Windows 7 computer, but I get the error message Invalid Application Code. I have not yet uninstalled the software from the old computer. Please describe the process I should follow to move the software to my new PC. IWhen I run the uninstall process, will the activation code be released at the Applian server so I can use the same code on the new computer? Or do I have to request a new code? I appreciate your help. Rob __________ Information from ESET NOD32 Antivirus, version of virus signature database 5173 (20100604) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com