Hi Bill I've traced the mail boxes using that store feature you described so thanks for that tip. Most seem to have data in the files which could be promising. I haven't got through all my emails yet so don't know if anyone has found out what one might do if these files still exist but if anyone does know I'm game to try. I did find a programme called mail navigator that says it helps with the recovery of files, but it didn't seem terribly user-friendly with Jaws. Cheers Paula.