Hi Everyone. I hope it is OK to ask this question here. There has been a lot of talk about coffee making so I am assuming it is OK to do so. I just bought a coffee machine. I don't know if you have the particular one in the States. It's a Brevil Barvista. That's probably not too important to answer my question. It says to froth the milk you put it in a jug and hold it under the steam spout and move it around. It says it will be frothy when the jug is too hot to hold. Well it definitely has warmed the milk, but there is no froth at all. Any ideas of what I might be doing wrong? Do you fill the jug right up and put the frother spout deep down into the licquid, or do you only put in a smaller amount and have the nozzle higher up? When I tried that it made a funny screaming noise whereas if I buried it deeper it made more of the right sort of frothing noise I would expect. I can get someone to look at the book that came with it when I go to work tomorrow so all is not lost, but I'm keen to get it working tonight so thought I'd ask on the off-chance someone can advise me about it. Cheers Paula.