Well I tried the new site for the first time and I am not that upset with the audible site in fact the site may eventually prove to be more convenient for us. I am upset with the new audible manager. I re installed the old software and got download errors from the new and individual programs folder. I called audible and what I found out was this. They will no longer let you download from with in the audible manager software. I like the fact that you could download your books from the new and individual programs folder. I remember the days when you had to go to my library on the web site to download books and I liked the fact that you could select the files and the formats to download right from new and individual programs. The people at audible want us to download from my library again the way we had to do it in the past. To me this is taking a step backwards. it is so inconvenient to have to go to my library, select the files, select the format and download the files. I will surely miss this feature and I am going to communicate that to audible. Here's hoping they will change things back. Not to mention the fact that they broke all of the accessability features that we worked so hard to put in in previous versions. I am not a happy customer right now.