[bct] Re: List manners and frustration

  • From: "David Tanner" <david-tanner@xxxxxxxxxxxx>
  • To: <blindcooltech@xxxxxxxxxxxxx>
  • Date: Tue, 7 Feb 2006 22:37:53 -0600

I would think that if a person were on many other mailinglists that they would 
realize that the same questions get asked and asked and asked again and again.  
For example, I have noticed on the PacMate user list that in 6 months at least 
10 people have asked about problems with a certain wireless network card.  Ok, 
they could be told to go to the PacMate Gear webpage and look for the answer 
there.  But, if they don't understand what they read there they will be back 
asking again.  All you do when you express frustration about a question being 
asked more than once is upset someone or more than one someone, and they may 
just decide to drop off the list.  And, I have seen that happen too.  On some 
lists there are certain people who want to control the conversation on the 
list, and who is allowed to express opinions, etc. If that is allowed to happen 
the mailinglist will probably go little or nowhere.

----- Original Message ----- 
From: "randy black" <black@xxxxxxxxxxxxxxxxx>
To: <blindcooltech@xxxxxxxxxxxxx>
Sent: Monday, February 06, 2006 9:47 PM
Subject: [bct] List manners and frustration

: Let's all remember these problems aren't new. BCT isn't the first list
: to become a victim of its own success so to speak. People come on this
: list over time. Many of the questions new folks have are the same ones
: you had when you were new. A new person who finds out about this list in
: 6 months will come here and for example, 1 of the first questions they
: might have is how do I convert a wma file to mp3? Faqs and commonly
: asked questions will help to some extent but new folks will ask these
: questions because that's where their knowledge is.
: Sure, that can be frustrating to those who have answered that question
: 10 times before.
: If you are in that mode, don't answer those questions for a while.
: Delete them. If this community is as good as I and others think it is.
: Someone else will more than willingly help out.
: The only other solution you have that I see is to run a moderated list.
: I doubt many would like to go that route.
: One thing we can all try to help out though is to keep our subject lines
: current.
: I've made the choice for now for example not to read messages discussing
: the JFW and Window eyes pod cast. There might be good information I'm
: missing but many of the messages discussing the topic have gone way off
: in other directions. These are just my thoughts. I hope they are useful.
: Randy Black

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