Re: Visual Verification: Petition Asks Yahoo to Tear Down "No Blind People Allowed" Sign

I agree that Yahoo doesn't exclusively have much that others don't, that one really needs to have. However, the one thing I do do is listen to programs that use Yahoo Broadcast. If they ever got the idea to use Captcha to protect against automatic scheduled recording, there wouldn't be much telephone customer service could practically do if I wanted to continue to listen.


----- Original Message ----- From: "Richard Claypool" <bellevue.bat@xxxxxxxxx>
To: <blindcasting@xxxxxxxxxxxxx>
Sent: Wednesday, July 18, 2007 12:49 PM
Subject: Re: Visual Verification: Petition Asks Yahoo to Tear Down "No Blind People Allowed" Sign


I agree, but the telephone sceme never works. I've tried with them for years and years and years, and they never call back.

It's anoying, but it's not in the same league as egrigation. One can use google, and there are other options besides yahoo. At least google and ms have given us audio feedback. It just shows how little yahoo cares.
aim
rclaypo
skype
lord_of_beer
----- Original Message ----- From: "Allison Sheridan" <asheridan@xxxxxxx>
To: "Darrell Shandrow" <nu7i@xxxxxxxxxxxxx>
Cc: <jfw@xxxxxxxxxxxxx>; <jfw-employment@xxxxxxxxxxxxxxx>; "BlindNetDaily owners and primary contributors internal list." <owners@xxxxxxxxxxxxxxxxxxxxxxx>; <blindcasting@xxxxxxxxxxxxx>; <friends@xxxxxxxxxxxx>; <blind_geek_zone@xxxxxxxxxxxxx>
Sent: Wednesday, July 18, 2007 9:11 AM
Subject: Re: Visual Verification: Petition Asks Yahoo to Tear Down "No Blind People Allowed" Sign


Darrell -

I'm extremely offended by your description of Yahoo as being like the
people who denied African Americans access during segregation.  I
understand that you don't feel the telephone callback scheme is
sufficient, but to suggest that because it's more difficult is the
same as segregation is offensive, AND inaccurate.

I won't be signing this one because of the approach you're taking.
working WITH people works better than insulting them and accusing
them of egregious insults.

Allison

On Jul 15, 2007, at 10:15 PM, Darrell Shandrow wrote:

We ask all of you to review and sign the Yahoo's Accessibility
Improvement Petition at http://www.petitiononline.com/yabvipma/
petition.html asking the company to make an audio alternative to
its CAPTCHA available so that the blind and visually impaired will
be permitted timely access to the same services as those already
granted the sighted. The use of a telephone callback scheme is
totally insufficient as it does not grant the same level of instant
access as the sighted and Yahoo personnel
do not consistently make contact in a timely manner. It is our
ongoing contention that visual only CAPTCHA schemes without at
least an accessible audio
alternative represent "No Blind People Allowed" signs in much the
same way as African-Americans were deliberately denied entry to
restaurants and other
similar public accomodations in the era of segregation. We ask
Yahoo to simply fix their grievous error by promptly adding an
audio CAPTCHA to all its
properties as soon as possible as part of the company's ongoing
accessibility initiatives.

Darrell Shandrow - Accessibility Evangelist
Information should be accessible to us without need of translation
by another person.
Blind Access Journal blog and podcast: http://
www.blindaccessjournal.com
Check out high quality telecommunications services at http://
ld.net/?nu7i







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