Re: Itunes

  • From: "Ron Canazzi" <aa2vm@xxxxxxxxxxxx>
  • To: <blindcasting@xxxxxxxxxxxxx>
  • Date: Sat, 7 Jan 2006 11:21:19 -0500

Hi Steve,

You wrote:

"...I hope some of us blind guys didn't go in there like gang busters and 
ruin a good thing..."

Wouldn't that be a form of racism or anti-blindism or what ever the heck you 
would call it?  One blind guy/gal has a bad day, calls tech support and has 
a hassle.  Then the tech support people draw the conclusion that all blind 
guys/gals are like that?  Sounds like discrimination to me.

I hate to think that if I'm having a bad hair day and get a bit cranky that 
all other blind folk must suffer!

----- Original Message ----- 
From: "Steve Holmes" <steve@xxxxxxxxxxxxxxx>
To: <blindcasting@xxxxxxxxxxxxx>
Sent: Saturday, January 07, 2006 9:24 AM
Subject: Re: Itunes

Hash: RIPEMD160

When I read Anna Dresner's book about her iPod experiences, I got the
impression that Apple's tech support was quite helpful and treated her
fairly.  Though that was nearly a year ago now.  I hope some of us blind
guys didn't go in there like gang busters and ruin a good thing.  But
then again, my impressions of Apple's lack of committment to
accessibility for such popular products like the iPod and iTunes, I gues
I couldn't blaim some blind folks for ganging up on them.  I personally
have heard absolutely *NOTHING* from Apple concerning making iTunes or
the iPod any more accessible to blind people and furthermore, I have
heard rumors that the shuffle was being discontinued.  If that last
rumor is untrue, then I will stand corrected.

?As for the set files I wrote for iTunes, it shouldn't matter what
version of iTunes is being used.  I haven't checked Brian Hartgen's sets
out to see if they are any better than what I have.  I only passed my
version to a few folks to see what was thought but mine need a lot of
improvement before prime time release.  I just find iTunes to be so
inconsistent with graphical displays and the like, I found it impossible
to reliably purchase from the store for example.  I developed my sets
using Window-Eyes version 5.5 so they probably wouldn't work for any
earlier versions of WE but the version of iTunes shouldn't matter.  I'm
currently using version 6.0 something and my sets still work with such
as iTunes is.

On Sat, Jan 07, 2006 at 06:31:49AM -0700, BlindTech of BlindTechs.Net wrote:
> Being a blind mac user myself and a trainer for mac/osx/tiger/
> voiceover/zoom I have to ask one very important question please......
> What was the context in which you asked for help. I mean, Was it like
> "Hey dude, I am blind and I can't find xxxxxx on your site so can you
> help me?"
> If so, I see why, if not. hmmmm.... I got to admit though that apple
> has been getting snotty with allot of blind folks and its not making
> me to happy because I push for the blind to convert to the mac and
> promote the mac all over and it annoys the hell out of me when I hear
> these stories because if one of my clients get this type of treatment
> it looks bad on me.
> BlindTech of BlindTechs.Net
> blindtech@xxxxxxxxxxxxxx
> website:
> Visit our website where we offer free email, shell accoiunts,
> shoutcast radio service, online games and more!
> Powered by Unix not Microsoft
> On Jan 7, 2006, at 3:37 AM, Chris Gilland wrote:
> >Actually, when I looked at the web site, I didn't see any type
> >limitations, but I could be wrong.  I didn't look very heavily
> >since I couldn't even find the install shield for version 5, as
> >that's gonna be the first thing that will have to happen, and
> >frankly, Apple is being quite interestingly enough, very very very
> >very very rude in not wanting to help.  I called and spoke with
> >someone at the Apple Care Tech Support line, and they actually had
> >the guts to sit there and say that because I was blind, they
> >refused to help me as a customer.  None the less, I'm seriously
> >thinking of taking a complaint to my local ACB chapter regarding
> >this, as I'm not much for NFB, but I don't wish to get into a
> >political discussion here, so thus, I really don't feel comfortable
> >giving any reasons why that is on list.  Anyway, we'll get off that
> >subject...  Yeah, I didn't see any limitations though, but I'll
> >check later on today a bit more closely.
> >
> >
> >Chris.
> >
> >
> >----- Original Message ----- From: "BlindTech of BlindTechs.Net"
> ><blindtech@xxxxxxxxxxxxxx>
> >To: <blindcasting@xxxxxxxxxxxxx>
> >Sent: Friday, January 06, 2006 11:31 PM
> >Subject: Re: Itunes
> >
> >
> >I'm assuming that the set files are coded in a way to where they
> >won't work with a demo of win eyes?
> >
> >BlindTech of BlindTechs.Net
> >blindtech@xxxxxxxxxxxxxx
> >website:
> >Visit our website where we offer free email, shell accoiunts,
> >shoutcast radio service, online games and more!
> >Powered by Unix not Microsoft
> >
> >
> >On Jan 6, 2006, at 3:55 PM, Chris Gilland wrote:
> >
> >>I have an IPod mini.  I?m wondering if anyone may know where to
> >>get  a coy of Itunes version 5, as apparently, the set files for
> >>window  eyes do not work with any other version.  I?ve checked the
> >>Apple  web site, and also have looked on and
> >>  I?ve used google as well, with no luck.  I really
> >>would like to try these set files with my demo copy of Window
> >>eyes.  Please let me know if anyone has any ideas.
> >>
> >>Chris.
> >>
> >>
> >
> >

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