Iriver ums firm installation problems continue

  • From: "Donald L. Roberts" <donald_roberts_99@xxxxxxxxx>
  • To: <blindcasting@xxxxxxxxxxxxx>
  • Date: Mon, 17 Oct 2005 15:34:36 -0700


After talking with tech support from Iriver America a few moments ago, 
they indicate there are separate ums files for the 899 and the 799. 
They said they would email the file to me.  In fact, what they did was 
to send an email containing a link which supposedly takes me to the 
page which contains the various ums files.

Believe me, this page is a real pain to navigate.  I will phone them 
back and see if I can get them to actually email me the correct file.

Incidentally, the IFP8XXT.hex file was transferred to my 799 when I 
attempted the upgrade.  But the 799 never did shut down after that. 
In fact, I had to go to safely remove hardware to disconnect it.  I am 
truly frustrated at this point; although, fortunately the transfer 
software which came on the cd is still working.  Incidentally, there 
is also supposed to be a "format button" on that file software.  But I 
cannot find it either with Window Eyes or JFW.

Don Roberts

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