Fw: Trouble with recording of Skype calls in Version 3.6 and Phone tones and selection activation

  • From: "JardataMailServicesBox" <jardatamailservices@xxxxxxxxxxxxx>
  • To: <skypeenglish@xxxxxxxxxxxxx>, <blindcasting@xxxxxxxxxxxxx>, <blindtech@xxxxxxxxxxxxxxx>
  • Date: Sun, 2 Dec 2007 18:40:20 -0800

Solved problem with CallBurner and Skype recordings.  Problem fixed with 
installation of latest version of CallBurner as instructed below.  Also seems 
to have solved problem with tones and phone activation/selections.   
----- Original Message ----- 
From: PrimroseHouseMain 
To: jardatamailservices@xxxxxxxxxxxxx 
Sent: Sunday, December 02, 2007 6:36 PM
Subject: Fw: Trouble with recording of Skype calls in Version 3.6 and Phone 
tones and selection activation



----- Original Message ----- 
From: Paul Andrews 
To: 'PrimroseHouseMain' 
Sent: Sunday, December 02, 2007 1:57 PM
Subject: RE: Trouble with recording of Skype calls in Version 3.6 and Phone 
tones and selection activation


Hi,

 

You can solve the first problem (and probably the second) by installing the 
latest CallBurner from http://www.callburner.com/download .

 

Regards,

Paul Andrews

CallBurner Team

 


--------------------------------------------------------------------------------

From: PrimroseHouseMain [mailto:primrose138@xxxxxxxxxxxxxx] 
Sent: Monday, 3 December 2007 5:06 AM
To: callburner@xxxxxxxxxxxxxx
Subject: Trouble with recording of Skype calls in Version 3.6 and Phone tones 
and selection activation

 

Hello CallBurner Support!

 

(1)  I have been using CallBurner for months and, up until upgrading to Skype 
Version 3.6 from Version 3.5, things went well; however, now that I have Skype 
Version 3.6, during a call, the recording is half done.  The CallBurner Program 
records both voices, but only my voice (from my system) is intelligible and the 
second party's voice is low and recorded at a very slow rate (speed).  The 
recording sounds like a record, with a secondary sound behind it.  I use to 
hear all clear voices at the same quality.  Could you tell me what to do to get 
this feature working again.  I want a clear and high quality recording of both 
aspects of the conversation.  

 

(2)  Also, If I make call with Callburner loaded and activated, I cannot get 
any tone activity on a certain call and the numbers do not activate or do what 
the choice asks for; however, once CallBurner is turned off, all phone tones 
are available and work.  I generally have to redo the settings, but they only 
work for one session and then go back to acting strangely.  If I don't load 
callburner, then there is no problem with tones or activation of numbers or 
selections.  

 

Several or many visually impaired users have spoken of the same problem as 
stated above.  CallBurner is a good program and we enjoy using it.  I hope you 
can assist me in clearing up the problems outlined above.  This, as I mentioned 
above, only seems to be a problem with Skype Version 3.6.  

 

thanks for your quick response to this question

 

    

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