O.K. There seems to be a distinction that I wasn't aware of before and am still not quite sure of waht to do when. I went back and looked again, and under Support I found the address of support@xxxxxxxxxxxxx, to be used for technical support. I assume that means questions that have to do with problems submitting or uploading? I think I used that address to write about the misspelling of an author's name which resulted in a book being in the wrong place, and the problem was corrected. Now I wonder if I wrote to the wonrg place or if that kind of question is also considered technical support. I think, Jim, the volunteer@xxxxxxxxxxxxx would be the right address for you to use--and I hope I gave it to you before without the s at the end of volunteer because I had it wrong on my list. :-( Cindy ____________________________________________________________________________________ Luggage? GPS? Comic books? Check out fitting gifts for grads at Yahoo! Search http://search.yahoo.com/search?fr=oni_on_mail&p=graduation+gifts&cs=bz To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.