Thanks for that explanation, Gerald. I think it may have been posted before, but I didn't remember. Cindy --- Gerald Hovas <geraldhovas@xxxxxxxxxxx> wrote: > Tom, > > Since you're obviously wondering why you as a > volunteer couldn't be allowed > to help with approvals, let me explain the issues. > BTW, You aren't the > first volunteer to wonder about this, and certainly > won't be the last. I > had seen this issue brought up earlier this year, so > I asked Gustavo the > question several months back when I began monitoring > the list because I knew > it would eventually pop up again and wanted to be > prepared if it did. > > Time isn't the issue here. It's money. An > administrator needs to be a paid > employee in order to have accountability. Bookshare > has legal obligations > to meet every time they add a book to the > collection. If an employee adds > books to the collection without ensuring that those > legal obligations are > met, then they can be held accountable. Volunteers > can not. There is also > the issue that it would probably take a considerable > number of books in the > collection with incorrect titles, authors, or > copyright info before the > problem could be discovered. if the problem gets > that far, then Bookshare > has a serious problem to deal with. Also, > accountability means possibly > losing your job, not losing your membership. > > There is also the issue of administrators having > access to members' and > volunteers' personal information since that info is > probably kept in the > same database or on the same system. > > As for Gustavo handling the load by himself at this > time, He seems quite > capable of doing so, so I wouldn't worry about him > having to do it all by > himself right now. There will no doubt come a time > in the future when he > will no longer be able to carry the load without > help, and Bookshare will > address that problem when it occurs. Hopefully > Bookshare will be in much > better shape financially before that does occur and > can hire someone who can > not only share in some of the responsibility of > approving books, but can act > as a volunteer coordinator as well which will free > up Gustavo and Janice to > focus on all of the other tasks they were doing > before Marissa left for > graduate school. > > BTW, don't worry about venting on the list. A > certain amount of that is not > only expected, but healthy. It's only a big deal > when a volunteer chooses > to post about the same problem day after day after > day. > > HTH > > Gerald > > -----Original Message----- > From: bksvol-discuss-bounce@xxxxxxxxxxxxx > [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx]On > Behalf Of tom hawkins > Sent: Friday, December 02, 2005 1:13 AM > To: bksvol-discuss@xxxxxxxxxxxxx > Subject: [bksvol-discuss] Re: venting my > frustrations > > > Hi Gerald, I apologize for venting. I understand > the book being kicked > back under the circumstances. I didn't know that > Gustavo was doing all of > the administrator approvals.But then the question > remains, Why is Gustavo > trying to carry the entire program on his back? I > know money is an issue, > but cirtainly there is some way through some of > these problems. I don't have > a million to donate, but I do have time. Is there > something I can do to > help? Tom > ----- Original Message ----- > From: Gerald Hovas > To: bksvol-discuss@xxxxxxxxxxxxx > Sent: Thursday, December 01, 2005 9:55 PM > Subject: [bksvol-discuss] Re: venting my > frustrations > > > Tom, > > From what Gustavo has told me, the most common > error related to filling > out the copyright fields on the submission form is > entering the publisher in > the copyright name field instead of the copyright > holder. Because he has to > kick so many books back due to this error, you > should always provide > information about the copyright holder in the > comments field when the > copyright holder turns out to be the publisher after > all. In this instance, > I believe it is well worth the trouble of verifying > the copyright holder > through an internet site like www.copyright.gov or > through sighted > assistance then including a comment informing him > that you have verified > that the copyright is actually the publisher and > include an explanation of > how you went about verifying it. If the book isn't > a new release, then I'd > recommend using the www.copyright.gov site since > Gustavo can reference the > site if he wishes. > > As for opening the book up and looking for > himself, that isn't always the > most reliable way to verify something as important > as the copyright > information since the volunteers who are putting the > publisher in the > copyright name field by accident could have been > confused enough about > copyright to have changed that line before > submission. Granted that it's > unlikely, but if I were in Gustavo's shoes, I > wouldn't feel comfortable > about trusting the contents of a submission by > someone who couldn't fill the > form out properly due to a possible lack of > understanding of copyright. > > I understand your frustration, but when you take > into consideration the > number of books Gustavo has actually approved this > year, it's understandable > if he accidentally kicks one back by accident every > now and then. I'm not > sure, but I believe Marissa approved a handful of > the 4900 books which have > been added so far this year. Even if she did, I'd > suspect that Gustavo's > approved at least 4700 of those 4900 books, if not > 4850 of them. With that > many books being approved, it's bound to happen > since he is always going to > err on the side of caution since adding a book to > the collection which has > incorrect copyright information has the potential to > be a more serious > problem than frustrating a volunteer over getting > their book kicked back by > accident. > > BTW, the staff is aware that it would be helpful > for the system to notify > a volunteer when one of their validations is kicked > back or accepted. As > long as Bookshare has limited resources though, > Engineering will have to > postpone some upgrades which volunteers want in > order to make improvements > which will have a greater impact on members and > volunteers. > > Again, I understand your frustration. I've had a > book kicked back on me > too, and from what Gustavo and I were able to > determine, it was due to > nothing more than his approving books when he should > have been in bed > instead. My kickback didn't even happen to have a > note. It just looked > like Gustavo clicked the wrong button because he was > tired. > > Gerald > > -----Original Message----- > From: bksvol-discuss-bounce@xxxxxxxxxxxxx > [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx]On > Behalf Of tom hawkins > Sent: Thursday, December 01, 2005 9:55 PM > To: bksvol-discuss@xxxxxxxxxxxxx > Cc: Gustavo Galindo > Subject: [bksvol-discuss] venting my frustrations > > > Hi Everyone, > > Well I' am totally frustrated with bookshare and > the lack of simple > communication procedures. I spent a great deal of > time validating a book to > make as near perfect as possible including using my > wife's time which she > treasures dearly. I went to the step one list to see > if any of the Dale > Brown books that I submitted nearly three months ago > were returned, only to > find the book that I just validated back on the step > one list and no > communication from bookshare. When I checked the > notes, the administrator > apparently did not like the copyright. > > Well a publisher is clearly listed as the > copyright holder. So now what > does it take to fix the problem! If the > administrator took a moment to open > the book it clearly states that the copyright holder > is the publishing > company as listed. Is there some special miracle to > be performed? I have > decided not to list the problems that I encountered > with the web site, as > Iwell it seems that the designer was a mouse user > and could see what they > were doing. > > Tom > __________________________________ Start your day with Yahoo! - Make it your home page! http://www.yahoo.com/r/hs To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.