Bud My experience is the same as that of Dave. Kep your file names simple and place them in a directory set up for uploading to BookShare. While I prepare my books in K1000, both for scanning and validating, when I am ready to submit them, I save them to a directory called "\"\bs" with a simple 8 character file name followed, of course, by the rtf extension. The file name is alphanumeric and contains no weird characters. This helps a lot in avoiding the problem you describe and which most of us have experienced at one time or another. And, oh yes, sometimes I end up mistyping either when filling out the BookShare form or when saving the problem. Almost 100% of the time, I have found this problem to be the result of human error on my end.