BookShare, as I see it, has 2 kinds of Book submitters: (1) those who scan books for themselves and send it on to BookShare as an after thought. (2) Those who scan books with the intent, from the outset, to submit and, hence, take the extra steps they consider essential to make the books readable by others. The second category of book submitter, many of those on this list fall into this category, generally submit books that need little beyond cursory examination and spot checking. And if more is required, these submitters tend to point those things out within their comments. The first category of submitter is where the problem submissions tend to be in. Of course, some of these books are excellent from the outset; but the reality is that a book for my personal use may not necessarily be as good as that required by others. Also, as has been pointed out by numerous submitters and in line with stated BookShare philosophy, BookShare is supposed to be a sharing mechanism not the equivalent of publisher submitted texts. Now, of course, as the collection has reached a critical mass, and as the number of produced books by both inside and outside volunteers mushrooms, quality can be more picky. The reasons for this new luxurious vantage point are many including the very practical one that administrators can validate only so many books and attempting to squeeze more in requires additional staffing (funding). I, for one, am glad that I don't have to make decisions on this thorny issue. Telling certain folks that their submissions are no longer welcome is frought with perilfrom a political standpoint especially if you happen to pull on the chains of someone in a key place or that might be a financial supporter. Simply eliminating the "fair" category won't work as that will result in more books being labeled "good". You cannot have an automated tool eliminate books with a lower than xxx% recognition threshhold as some books would get mislabeled due to dialect, foreign words, technical terms, and all the rest. But, on the other hand, as the Bookshare readership expands and reaches more and more mainstream consumers, these individuals will be less tollerant of scanning errors, garbled texts, and all the rest. How do you balance these issues? On our volunteer side, this will fall to the new volunteer co-ordinator (assuming Marissa's job isn't merged permanently into others) who will have to have great people skills. Perhaps Bookshare will have to take the road of NLS or RFB&D and require submitters to pass some minimal requirements Perhaps new potential submitters might be required to submit sample work to a comittee (perish the thought as this will create a bureaucratic nightmare). Bookshare's realities, from the standpoint of Benetech, is that the service is bursting at the seams. How do you harness that growth, how to keep in budget, how to increase fund raising, how do you keep reading customers from complaining about book quality which hurts the service as these individuals tell others about the "bad" book they got the other day? Real thorny issues.