Hi, Rose! So sorry to hear about your father. Being that my own father is
also seriously ill, I can truly empathize. No worries about taking a break
from validating and trying again later. No one was trying to force the
issue, we're really just trying to help you to figure out why that file
won't upload for you. I would certainly hate for all of your hard work to
be wasted.
I think Jake's and paula's suggestion to send the book to gustavo would be
the best thing for you. That way, you don't have to worry about re-locating
it on the Step 1 page. Take care, and many hugs and prayers!
Jana
Rose,
As others have suggested validation and sumission are different
processes handled differently by the BookShare server. Whether you have a
DSL, cable, T3 line, dialup modem, etc. it matters little. Time differences
are the only thing that will be affected by connectivity speeds.
Either the system isn't liking something you are attempting to tell it,
there's a firewall or internet security programmed turned on somewhere, or
your browser is causing a problem.
At this point I would attach the corrected copy of the book in an email
to Gustavo gustavo.g@xxxxxxxxxxxx and explain the situation. When things
have settled down a bit you can try again with a different book and if you
encounter the same trouble perhaps Peter can help advise you as he probably
has gotten folks with the same problem before.
One final thing I can think to try. You should add BookShare.org to the trusted sites zone in Internet Explorer. Perhaps IE on higher security settings blocks the back end server that I believe BookShare uses for validation processing.
Again, it most likely is some little thing that is causing a problem, as
a computer new/old, fast/slow and connection of any type can access the site
successfully. I'm sorry that your first validation attempt has gone this
harried.
HTH, Jake
----- Original Message ----- From: "Rose Combs" <rosecombs@xxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Sunday, July 17, 2005 6:37 PM
Subject: [bksvol-discuss] Re: renewing books you're validating
Yes, well, I was very busy this past week, and Wednesday and Thursday I did not have this computer turned on, not even for e-mail, got that notice Friday and had actually planned to renew it on Thursday evening but other things were happening.
It was my screw-up, but since it wasn't uploading despite a computer that is fast, despite a commercial DSL connection, it is probably just as well, I am not going for that book again,. Maybe when it cools off here a bit and when I find out why I am not able to upload a file when I could submit a book two months ago with all the same situations on my computer that are currently established, I will try a validation. However, for now, I am off to visit Harry.
Rose Combs rosecombs@xxxxxxxxx
-----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Cindy Sent: Saturday, July 16, 2005 10:14 PM To: bksvol-discuss@xxxxxxxxxxxxx; bookshare-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] renewing books you're validating
Rose's post of a while ago made me tremember that the same thing happened to me when I first started validating. So I thought, for the newbies, I'd mention this: If you count seven *including* the day you download or renew, your book(s) will be renewed and not released. Also, you can renew them a day or two sooner if you want. And you can renew after midnight on day six, which is the 7th day. I usually do that so I have the book longer, though since we can keep on renewing it doesn't really matter much.
HTH Cindy
__________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
-- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.9.0/50 - Release Date: 7/16/2005