Hi Monica, No, I do not yet have a solution. There is a checkbox. The problem is that there is no license agreement. I imagine the person who set up my computer signed me up online, and when I uninstalled and then reinstalled that made it like a new installation. I have e-mailed a couple of local people and will make a phone call too. Thanks for asking about it. Until I get it fixed I won't be able to validate, because that is all I have with which to validate RTF files. Sue S. ----- Original Message ----- From: Monica Willyard To: bksvol-discuss@xxxxxxxxxxxxx Sent: Tuesday, September 04, 2007 11:34 AM Subject: [bksvol-discuss] Re: ot: microsoft word 2002 Hi, Sue. Were you able to find a solution for this problem? I haven't seen a situation like this one but wonder if there is a checkbox that has to be checked for you to accept the license agreement. Sometimes using your Jaws cursor and looking toward the bottom of the screen can help you find a box to check. I'm not an expert on Office installation, so this is just a guess on my part. Monica Willyard siss52 wrote: I had to uninstall MS Word 2002 and reinstall it. I have Windows XP and Jaws 7.0. Ok, after the reinstall, it tells me I will have to accept the end user license agreement before using the product. I do noot have this agreement on my computer. Does anyone know a link where I can get it and sign it online? Or is it perhaps buried in Office 2002 somewhere? In the meantime I cannot use good ol' Word!!! Thanks for any help. Sue S.