I'm Back! Turns out is was the cable modem. I had called them (charter) again and the person noticed a problem with my modem and sceduled for someone to come out and look at it. He came out today and checked the old modem and determened that I needed a new one, so he replaced it with a new one. I just went and retreived my two books back. Thank you Cindy for the offer. :) I have lots of "cleaning" to do, so I'll have to stutcher my time between my apt for the hollidays and Bookshare. I think I'll leave cleaning my computer for later. <g> Talk to everyone soon, :) Kelly C