[bksvol-discuss] Re: hello i am an ungrateful blind person whining about a problem on a nearly free service that turned out not to have affected anything
- From: Cindy Ray <cindyray@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Sat, 21 Apr 2012 21:00:30 -0500
I haven't read all of these posts, but from what I've seen here, I think two
things. The first one is that I would probably have done exactly what Jamie did
if I couldn't get my post entered at 3:28 in the morning, or whatever and I
would have been frustrated. And it is confusing when you don't think you have
actually submitted and had a comment to make but then discover that you've made
it. I think it's all good to see if others are having the problem. I do think
sometimes we belabor those kinds of messages about such problems maybe, but
that's the nature of an E-mail list.
Second, I think the message was way over the top. It was nasty, and as such it
whined and complained in the same manner as it was accusing Jamie. More
important than all this though, I think rather than anyone quitting, everyone
needs to lean back, take several cleansing breaths, I think if it is sincere an
apology is in order, and then I hope that all could move on. The work the
volunteers are doing here is way too important, and as volunteers people have a
right to ask questions, even express annoyance. But surely we shouldn't slame
someone into a wall like that. I hope we can take a deep breath and move on
from this.
Jamie, you were here when I started the first time, and I admire what you do.
Just let's all relax and start fresh and try to make amends.
CL who has probably said too much.
On Apr 21, 2012, at 8:46 PM, Alyssa wrote:
> Please don't quit Jamie.
>
> I know I barely post here now that I am busy with grad school... But this
> subject made my mouth drop. Not cool at all. Yes, we do need to report
> problems. I've experienced similar ones in the past. In my opinion, I
> personally like running things by others first before going to staff
> directly just to make sure it's not something on my end.
>
> *hugs*
>
>
> -Alyssa
>
> -----Original Message-----
> From: bksvol-discuss-bounce@xxxxxxxxxxxxx
> [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jamie Yates, CPhT
> Sent: Saturday, April 21, 2012 7:24 PM
> To: bksvol-discuss@xxxxxxxxxxxxx
> Subject: [bksvol-discuss] Re: hello i am an ungrateful blind person whining
> about a problem on a nearly free service that turned out not to have
> affected anything
>
> First of all, I'm not a person without sight. I'm not even a Bookshare
> member. I spend my free time VOLUNTEERING for Bookshare, which benefits me
> in no way at all.
>
> I could be spending my free time doing a number of other things. So there's
> no need to thank me, either, for my hard work over the last at least six
> years as a volunteer. Maybe I won't do it anymore.
>
> On Sat, Apr 21, 2012 at 6:53 PM, Ali Al-hajamy <aalhajamy@xxxxxxxxx> wrote:
>> Oh, man. I hate it when I think an activity which required me to do
>> absolutely nothing labour-intensive failed on this here Bookshare
>> thing, and then I find out later that it actually went well with a few
> minor problems.
>> That's the worst. Which is why I then send a querulous, pointless
>> complaint to a mailing list full of people who (a) already know this
>> issue exists, have discussed it many times before, and, so far as I'm
>> aware, learned to just deal with it, and (b) don't have the
>> connections or resources to fix it when I want it fixed, that, of
>> course, being now now now, right this second, in fact, who needs to be
>> patient and wait for the engineering team to fix things that are
>> higher up on their list of priorities first when you can just be loud
>> and obnoxious and get what you want now, because that solves all of life's
> problems in UHMERIKA!
>>
>> PS: I went ahead and changed your subject line for you. There's no
>> need to thank me.
>>
>> On 21-Apr-12 14:37, Jamie Yates, CPhT wrote:
>>>
>>> At 4:39 this morning I tried to submit a book. As usual I got to the
>>> final step, where you can put in comments and that's the last step.
>>> It hangs. It hangs. It hangs. At 5:04 I got a notice that the site
>>> was having difficulties and I should try later.
>>>
>>> Except if I wanted to submit a book LATER, I'd be doing it later. I
>>> wouldn't be doing it at 4:39 in the morning. Later I'm going to be
>>> sleeping. So when I get up today I start to submit the book again.
>>> Good thing I checked my submissions list. It's listed there as being
>>> submitted at 3:38 a.m. And at 6:17 I got an email saying my book had
>>> been submitted. How was I supposed to know? The page never refreshed
>>> to say hey your book went through.
>>>
>>> I wish if the site was having difficulties it would say so on the
>>> FIRST step. Not on the LAST step. Then I wouldnt' bother to spend so
>>> much time sitting and waiting and waiting and waiting and waiting to
>>> see if it's going to go through, because you cannot move off that tab
>>> either, you have to stay active on the Bookshare tab or, in my
>>> experience, it takes even LONGER to submit, or won't submit at all.
>>> So much for the modern windows multitasking, right? Bookshare needs
>>> to catch up with the times.
>>>
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>>
>
>
>
> --
> Jamie in Michigan
>
> Currently Reading: The Sewing Circles of Herat by Christina Lamb
>
> See everything I've read this year at: www.michiganrxtech.com/books.html To
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