[bksvol-discuss] Re: can't renew a book
- From: Valerie Maples <vlmaples@xxxxxxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Sat, 8 Oct 2011 10:42:31 -0700 (PDT)
Now that was a very smart idea, Bob! I need to remember that next time.
Somewhere over a year ago, they started sending the renewal notice early, or
not
showing the renew until it only had 24 hours to go. Either way, it is very
frustrating since I check then and always forget the next day. I will have to
remember your plan next time. I know i temproarily lost a book this week that
I
was on the final touches of repair and would have been very upset if it had
been
grabbed in the interim.
Like others, I wish renew was always an option so vacations, computers in for
repairs and other issues did not cause renewal problems.
Have a great weekend!
Valerie
Keep up with Nichole's recovery:
http://www.caringbridge.org/visit/nicholemaples
________________________________
From: Bob W <rwiley45@xxxxxxxxxxx>
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Sat, October 8, 2011 6:56:12 AM
Subject: [bksvol-discuss] can't renew a book
I just got an automated message from bookshare that says that my book is about
to expire, which is true. The message goes on to say, "If you are in the middle
of proofreading the book and would like to complete your work, visit the "My
Checked-Out Books" link after login. Next to the book you are working on you
will find links to Upload, Release or Renew the book. Select "Renew" to be
granted 14 additional days to work on the book. Thank you,
The Bookshare Team".
The only thing wrong with that message is that there is no "renew" button, but
there is a "rtf" link.
I got around the problem by releasing the book then checking it out again.
But, what happened to the "renew" button?
Thanks,
Bob [with a perplexed look on his face]
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