Yes, you should definitely call them. It may help to know that most, if not all, of what you have already scanned is probably not lost. There is a procedure for retrieving those pages, but I don't recall what it is - having read it on the K1000 list quite some time ago and not needing the info at the time. But if I understood things correctly when I read about this problem before, I believe you will probably be able to recover what you've scanned, or at least most of it.
Evan----- Original Message ----- From: "Bud Schwab" <budschwab@xxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Saturday, February 02, 2008 10:39 PM Subject: [bksvol-discuss] Re: an error occurred while opening the file
Hi,They're not in any file form when I get them, I'm scanning a book. I save them in .kes while I'm scanning them and change it to .rtf before sending them to Bookshare. You're right, I don't do any backup, I just scan and read for a while and then do other things and come back to it the next day or whatever. I sure don't want to get involved in backups and all that just to scan a book. Anyway, I thought I'd call Kurzweil Monday and see what they say.BudAt 07:06 PM 2/2/2008, you wrote:We need a bit more information on this one. What program are you using to edit? What file format are they in when you get them? What file format do you save in while working on them? I know at this point you probably don't want to hear it, but backups are good! When I edit, I always save my most recent changes to a new file name, e.g.. book1.rtf, book2.rtf, etc. I do this as disaster prevention, so when I do something dumb, like oh ---- I really didn't mean to do that, or when something dumb finds me, as in your case, I haven't lost all my effort. I guess I'm what my mother would have called a belt and suspender kind of person. When I submit, I zip the rtf, keep the most recent rtf and zip, ditch the rest, and keep both until I see the book on the new page list.Dave At 09:32 PM 2/2/2008, you wrote:Hi Gang,This has happened to me several times in the past and I have never been able to revive it. I just finished scanning a book for Bookshare and had gone through it and cleaned it up and it was just about ready to send on to Bookshare and now when I try to access it it says "an error occured while opening the file, the format could not be determined. I worked hard to get the book scanned and ready for Bookshare and then that happens. Anybody have any ideas as to what causes that and what I can do to avoid it or how I can redeem this one?Thanks. Bud Schwab W 6 Z Y P Malibu, California To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxxput the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.-- No virus found in this incoming message.Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.18/1255 - Release Date: 2/1/2008 9:59 AMTo unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxxput the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.Bud Schwab W 6 Z Y P Malibu, California To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxxput the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.
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