Hi Nadia, We are not permitted to share entire files, as that violates agreements that we and Bookshare have made regarding protecting copyright. When you became a volunteer, I think that you signed an agreement not to share files like this. We are only permitted to share small parts of files to get assistance. I don't know if I am remembering correctly, but I think it's no more than 1/10 of a book to be shared between volunteers when requesting assistance,. The volunteer manual talks about this. I just don't want anyone to get into hot water because they wanted to help but forgot about the prohibitions set on sharing complete files. Mayrie _____ From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Nadia Cioffi Sent: Monday, June 06, 2011 8:24 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Yeah definitely formatting help needed send me the rtf tile and I'll see what I can do for u On Mon, Jun 6, 2011 at 8:09 AM, Kim Friedman <kimfri11@xxxxxxxxxxx> wrote: Hi, I think this book appears to be in columns or something like that. I have never encountered this. What do I do? Any advice will be welcome. Regards, Kim. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. -- Nadia E-mail: cioffi.nadia@xxxxxxxxx