[bksvol-discuss] What's Your Name?
- From: "Lora" <loravara@xxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Tue, 5 Dec 2006 05:37:12 -0700
Some people, when they approach me at work, will tell me their names. For
instance, I had two coworkers approach me yesterday that I rarely speak to,
and they had a question I needed to answer. They told me who they were,
then asked their question and I answered it.
I appreciate this courtesy, and wonder if others do as well. I work in a
building with several hundred people. Anyone I speak to regularly I
recognize, but I know that I don't know everyone. My job requires that I
interact with people frequently, as answering technical questions is one of
my assigned tasks. If they tell me their name, I don't have to ask, which
is good, because I usually have to identify them if I write up a trouble
ticket.
On the flip side, for those who don't identify themselves, I do find that I
need to ask their names on occasion. I hate this, because some people get
hurt if I've spoken with them once before, and they think I should recognize
them this time around. Nonetheless, I will ask, because it's important to
my job to be able to identify the customer.
Now friends and teammates, and managers in the building, and others that I
talk to regularly, don't introduce themselves, and that's fine. I have a
keen ear for voices. It's just that there are too many people for me to
identify them all.
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